Making the Team: A Guide for Managers » (3rd Edition)

Leigh L. Thompson is the J. Jay Gerber Distinguished Professor of Dispute Resolution and Organizations in the Kellogg School of Management at Northwestern University. She is also the director of the AT&T Behavioral Research Laboratory at Kellogg and the Leading High Impact Teams Executive Program at Kellogg. An active consultant, Thompson has taught teamwork skills to a wide variety of executives and managers all over the world.

An internationally recognized scholar, Thompson has published four books and over 65 articles in leading management journals and books. Thompson has received numerous awards and honors for her research, including the National Science Foundation Presidential Young Investigator Award, a fellowship at the Center for Advanced Study in the Behavioral Sciences at Stanford, California, and a grant from the Citigroup Behavioral Sciences Research Council of Citibank.

For more information about Leigh Thompson's teaching and research, please visit:
www.LeighThompson.com.

About the Book
Making the Team is for leaders, managers, and executives—anyone who has to work with people and teams. Making the Team gives leaders answers to hard questions and provides proven solutions to some of management's greatest challenges:

• Dealing with conflict productively
• Increasing creativity
• Managing diversity
• Evaluating and rewarding team performance
• Leveraging the team within the organization
• Managing global teamwork
• Motivating and leading people

The Kellogg Culture
The Kellogg School of Management is known throughout the world for its culture of teamwork. Kellogg students are exceptional in their simultaneous ability to lead as well as be team players. Student input is essential to the faculty's teaching methods at Kellogg. The faculty of the Management and Organizations Department at Kellogg brings their world-class research on teamwork into the classroom to create a powerful and interactive group learning experience. The strong Kellogg culture of teamwork inspired the writing of this book, whose key purpose is to expose some of the winning strategies of a teamwork culture.

Booknews

This guide for managers, executives, and consultants provides solutions to some of management's challenges, including dealing with conflict productively; increasing creativity; managing diversity; evaluating and rewarding team performance; leveraging the team within the organization; managing global teamwork; and motivating and leading people. Thompson is the J.L. and Helen Kellogg Distinguished Professor of Organization Behavior in the Kellogg Graduate School of Management at Northwestern University. Annotation c. Book News, Inc., Portland, OR (booknews.com)

	Preface
Pt. I	The Basics of Teamwork	1
Ch. 1	Teams in Organizations: Facts and Myths	1
Ch. 2	Performance and Productivity: Team Performance Criteria and Threats to Productivity	17
Ch. 3	Rewarding Teamwork: Compensation and Performance Appraisals	35
Pt. II	Internal Dynamics	59
Ch. 4	Building the Team: Tasks, People, and Relationships	59
Ch. 5	Sharpening the Team Mind: Communication and Collective Intelligence	85
Ch. 6	Team Decision Making: Conformity, Pitfalls, and Solutions	109
Ch. 7	Conflict in Teams: Leveraging Differences to Create Opportunity	131
Ch. 8	Creativity: Mastering Strategies for High Performance	150
Pt. III	External Dynamics	169
Ch. 9	Managing the External Environment	169
Ch. 10	Leadership: Managing the Paradox	188
Ch. 11	Interteam Relations: Competition and Stereotyping	213
Ch. 12	Teamwork via Information Technology: Challenges and Opportunities	231
App. 1	Managing Meetings: A Toolkit	255
App. 2	Special Tips for Consultants and Facilitators	263
App. 3	A Guide for Creating Effective Study Groups	267
App. 4	Example Items from Peer Evaluations and 360-Degree Performance Evaluations	271
	References	277
	Author Index	307
	Subject Index	313