Authors: James P. Womack, Daniel T. Jones
ISBN-13: 9780743249270, ISBN-10: 0743249275
Format: Hardcover
Publisher: Simon & Schuster Adult Publishing Group
Date Published: June 2003
Edition: Revised and Updated
James P. Womack is the president and founder of the Lean Enterprise Institute (www.lean.org), a nonprofit education and research organization based in Brookline, Massachusetts.
Daniel T. Jones is the chairman and founder of the Lean Enterprise Academy (www.leanuk.org), a nonprofit education and research organization based in the UK.
"Expanded, updated, and more relevant than ever, this bestselling business classic by two internationally renowned management analysts describes a business system for the twenty-first century that supersedes the mass production system of Ford, the financial control system of Sloan, and the strategic system of Welch and GE. It is based on the Toyota (lean) model, which combines operational excellence with value-based strategies to produce steady growth through a wide range of economic conditions." "Instead of constantly reinventing business models, lean thinkers go back to basics by asking what the customer really perceives as value. (It's often not at all what existing organizations and assets would suggest.) The next step is to line up value-creating activities for a specific product along a value stream while eliminating activities (usually the majority) that don't add value. Then the lean thinker creates a flow condition in which the design and the product advance smoothly and rapidly at the pull of the customer (rather than the push of the producer). Finally, as flow and pull are implemented, the lean thinker speeds up the cycle of improvement in pursuit of perfection. The first part of this book describes each of these concepts and makes them come alive with striking examples." "Lean Thinking clearly demonstrates that these simple ideas can breathe new life into any company in any industry in any country. But most managers need guidance on how to make the lean leap in their firm. Part II provides a step-by-step action plan, based on in-depth studies of more than fifty lean companies in a wide range of industries across the world." "Even those readers who believe they have embraced lean thinking will discover in Part III that another dramatic leap is possible by crating an extended lean enterprise for each of their product families that tightly links value-creating activities from raw materials to customer." In Part IV, an epilogue to the original edition,
There's a missionary zeal to this book for corporate managers: it wants to convert companies the world over to the streamlined production process pioneered by Toyota after WWII.
Womack and Jones chronicled Toyota's concept of lean production in The Machine That Changed the World, and embarked in 1990 on a tour of North America, Europe and Japan to persuade organizations, managers, employers and investors that mass production was out of date and should be chucked for something better. They formed a network of companies and individuals dedicated to lean production. Network members, whose stories form the basis of the book, gather annually to update procedures and refine theory. Showa Manufacturing, a Japanese maker of radiators and boilers, for instance, pulled itself out of an earnings slump by changing from mass-producing batches of standardized equipment to producing customized small lots.
Heavily laden with details, this is for specialists who want to streamline. It makes few references to the larger, global economy.
Preface to the 2003 Edition | 5 | |
Preface to the First Edition: From Lean Production to Lean Enterprise | 9 | |
Pt. I | Lean Principles | |
Introduction: Lean Thinking versus Muda | 15 | |
1 | Value | 29 |
2 | The Value Stream | 37 |
3 | Flow | 50 |
4 | Pull | 67 |
5 | Perfection | 90 |
Pt. II | From Thinking to Action: The Lean Leap | |
6 | The Simple Case | 102 |
7 | A Harder Case | 125 |
8 | The Acid Test | 151 |
9 | Lean Thinking versus German Technik | 189 |
10 | Mighty Toyota; Tiny Showa | 219 |
11 | An Action Plan | 247 |
Pt. III | Lean Enterprise | |
12 | A Channel for the Stream; a Valley for the Channel | 275 |
13 | Dreaming About Perfection | 286 |
Pt. IV | Epilogue | |
14 | The Steady Advance of Lean Thinking | 299 |
15 | Institutionalizing the Revolution | 313 |
Afterword: The Lean Network | 338 | |
App.: Individuals and Organizations Who Helped | 341 | |
Glossary | 347 | |
Notes | 355 | |
Bibliography | 377 | |
Index | 379 |