Authors: Anne Marie Francesco
ISBN-13: 9780131008793, ISBN-10: 013100879X
Format: Paperback
Publisher: Prentice Hall
Date Published: July 2004
Edition: 2nd Edition
This book provides a comprehensive introduction to international OB and management. Presented from a global, rather than a North American or Western European perspective, it offers a unique cultural perspective on the roots of organizational behavior around the world. Finally, the book acts as a guide to the changes that are not only reshaping organizations, but the ways we understand them as well. KEY TOPICS A six-part organization covers understanding international organizational behavior, managing it, its larger context, emerging issues, cases, and skills exercises.
For any manager or professional interested in improving knowledge of the role of culture in organizations throughout the world—especially organization development specialists, expatriate managers, and human resource professionals.
Ch. 1 | The management of international organizational behavior | 1 |
Ch. 2 | Culture and organizational behavior | 17 |
Ch. 3 | Ethics and social responsibility | 46 |
Ch. 4 | Communication | 69 |
Ch. 5 | Negotiation and conflict resolution | 86 |
Ch. 6 | Groups and teams | 103 |
Ch. 7 | Motivation | 124 |
Ch. 8 | International human resource management | 144 |
Ch. 9 | Organizational commitment, organizational justice, and work-family interface | 171 |
Ch. 10 | Managing diversity | 192 |
Ch. 11 | Leadership | 212 |
Ch. 12 | Organization structure | 235 |
Ch. 13 | Organizational culture | 254 |
Ch. 14 | Organizational change | 274 |
Case 1 | A cultural clash in the entertainment industry | 295 |
Case 2 | Conscience or the competitive edge? (A and B) | 299 |
Case 3 | The careless collaborators | 302 |
Case 4 | Portrait of a young Russian capitalist | 310 |
Case 5 | Yutaka Nakamura : a foreigner in his native land | 315 |
Case 6 | Ellen Moore : living and working in Bahrain (A and B) | 320 |
Case 7 | Managing a diverse work force in Indonesia | 334 |
Case 8 | Shell oil in Nigeria | 339 |
Case 9 | Argentina Suites (II) : 1996 to 1998 | 354 |
Case 10 | Aung Sein : an entrepreneur in Myanmar | 365 |
Case 11 | Fuqima Washing Machine Corporation | 370 |
Case 12 | Wellcome Israel (A and B) | 377 |
Case 13 | Conoco's decision : the first annual president's award for business ethics | 387 |
Case 14 | West Indies Yacht Club Resort : when cultures collide | 401 |
Case 15 | Ireke Construction Berhad : a Chinses family business goes public | 416 |
Case 16 | Malaysian-German Chamber of Commerce and industry | 421 |
Case 17 | A candidate for Saudi Arabia | 427 |
Exercise 1 | Where have you been? : an exercise to assess your exposure to the rest of the world's people | 432 |
Exercise 2 | Selected intercultural incidents | 439 |
Exercise 3 | The owl : cross-cultural sensitivity | 445 |
Exercise 4 | The East-West game (emperor's pot) | 446 |
Exercise 5 | Race from outer space : an awareness activity | 447 |
Exercise 6 | How many things do you like to do at once? : an introduction to monochronic and polychronic time | 449 |
Exercise 7 | Double-loop thinking : seeing two perspectives | 458 |
Exercise 8 | Bribery in international business | 459 |
Exercise 9 | Babel : interpersonal communication | 461 |
Exercise 10 | Ugli orange case | 463 |
Exercise 11 | Work values exercise | 464 |
Exercise 12 | Japanese decision-making exercise (Ringi/Nemawashi) | 466 |
Exercise 13 | Dimensions of national culture and effective leadership patterns : Hofstede revisited | 467 |
Exercise 14 | Royal flush : a cross-cultural simulation | 470 |
Exercise 15 | Management in the year 2200 | 472 |