Authors: Maryann H. Albrecht, Maryann H. Albrecht
ISBN-13: 9780631219224, ISBN-10: 0631219226
Format: Paperback
Publisher: Wiley, John & Sons, Incorporated
Date Published: October 2000
Edition: 1st Edition
Maryann Albrecht is Associate Professor of Management at the University of Illinois at Chicago, where she teaches cultural diversity, organizational behavior and career planning. She is currently an Officer in the National Academy of Management and an Executive Board Member of the Midwest Academy of Management.
This collection of articles and cases helps readers develop the knowledge, skills and attitudes that managers and human resource managers need for success when working in culturally diverse environments.
Notes on Contributors | xii | |
Foreword | xv | |
Acknowledgments | xvii | |
Introduction | 1 | |
Part I | Understanding Cultural Diversity in Global Business | 7 |
1 | Difference and Danger: Cultural Profiles of Nations and Limits to Tolerance | 9 |
2 | Key Concepts: Underlying Structures of Culture | 24 |
3 | European Leadership in Globalization | 41 |
4 | The Yin and Yang of Managing in Asia | 55 |
5 | Case: A Difficult Start | 59 |
6 | Exercise: The World Wide Web and Cultural Diversity | 63 |
Part II | Strategic Human Resource Management | 69 |
7 | Are We Global Yet? | 71 |
8 | International HR Policy Basics | 76 |
9 | Integrated HR Systems Help Develop Global Leaders | 79 |
10 | A Contingency Matrix Approach to IHRM | 83 |
11 | Reaping the Rewards of NAFTA | 103 |
12 | Case: Diversity Management at Hewlett-Packard, Europe | 108 |
13 | Case: Eurochem Shanghai: Corporate Policy or China Practice? | 125 |
Part III | Recruitment, Selection, and Placement in a Global Context | 131 |
14 | The Boundaryless Organization: Implications for Job Analysis, Recruitment, and Selection | 133 |
15 | Building a Global Workforce Starts With Recruitment | 148 |
16 | Four Faces of Global Culture | 152 |
17 | European Competencies - Some Guidelines for Companies | 160 |
18 | Case: Grupo Financiero Inverlat | 169 |
Part IV | Training and Development | 181 |
19 | Diversity Training: A Competitive Weapon | 183 |
20 | Training Across Cultures | 190 |
21 | Strategy and HRM Initiatives for the '00s Environment: Redefining Roles and Boundaries, Linking Competencies and Resources | 196 |
22 | Global Dual-Career Couple Mentoring: A Phase Model Approach | 211 |
23 | Case: Bhiwar Enterprises | 234 |
Part V | Employee Relations | 243 |
24 | The Multicultural Organization | 245 |
25 | Managing Human Resources in Mexico: A Cultural Understanding | 261 |
26 | New Manufacturing Strategies and Labour in Latin America | 271 |
27 | Coming to Terms With Local People | 287 |
28 | Being "a Third Culture Man" | 291 |
29 | Case: The Evaluation | 295 |
30 | Case: Kentucky Fried Chicken and the Global Fast-Food Industry | 301 |
Part VI | Issues in Global and Cultural Diversity | 327 |
31 | Put Your Ethics to a Global Test | 329 |
32 | Diversity Stress as Morality Stress | 336 |
33 | Remote Control | 345 |
34 | Should HR Survive? A Profession at the Crossroads | 348 |
35 | Cultural Diversity Programs to Prepare for Work Force 2000: What's Gone Wrong? | 355 |
36 | Case: Anglo-German Trading Corporation | 360 |
37 | Case: Novell's Global Strategy: "Bytes Are Somewhat Narcotic" | 362 |
Index | 382 |