Authors: Deans
ISBN-13: 9781591405665, ISBN-10: 1591405661
Format: Hardcover
Publisher: IGI Global
Date Published: July 2004
Edition: (Non-applicable)
Dr. Candace Deans is associated with the Robins School of Business, University of Richmond. Her teaching and research interests focus on management of information and technology in a global business environment. More recently, her work has focused on electronic and mobile commerce issues. She holds degrees from the University of South Carolina (Ph.D.), University of Arizona (MLA), East Carolina University (MBA), North Carolina State University (M.Ed.), and University of North Carolina - Chapel Hill (BS). Previous appointments include Thunderbird The American Graduate School of International Management and Wake Forest University.
E-Commerce and M-Commerce Technologies: provides ideas on topics that have not been represented in the literature, addresses topics specific to emerging electronic and wireless technologies, provides readers with international perspectives from authors around the world, will provide readers with a better understanding of current and emerging electronic and wireless technologies, will provide readers with current state-of-the-art trends for electronic and mobile technologies worldwide, and will provide readers with research foundations from which to extend the work in this field.
Preface | ||
Ch. I | Customer relationship management on internet and mobile channels : an analytical framework and research directions | 1 |
Ch. II | Presenting large and complex information sets on mobile handhelds | 32 |
Ch. III | Mobile payments (M-payments) - an exploratory study of emerging issues and future trends | 57 |
Ch. IV | Motivations and barriers to the adoption of 3G mobile multimedia services : an end user perspective in the Italian market | 80 |
Ch. V | Impact of mobile and wireless technologies on developing countries | 96 |
Ch. VI | An introduction in digital watermarking : applications, principles, and problems | 117 |
Ch. VII | Integrated domain model for digital rights management | 142 |
Ch. VIII | Rates of change in ad hoc networks | 166 |
Ch. IX | Loyalty differences in the effect of negative critical incidents and quality attributes satisfaction : an empirical study of online shopping | 185 |
Ch. X | Benefits and difficulties of internet use in hotels and its effects according to the facilities rank, property size, manager's age and experience | 207 |
Ch. XI | A reverse auction case study : the final chapter | 230 |