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Inside Intuit: How the Makers of Quicken Beat Microsoft and Revolutionized an Entire Industry »

Book cover image of Inside Intuit: How the Makers of Quicken Beat Microsoft and Revolutionized an Entire Industry by Suzanne Taylor

Authors: Suzanne Taylor, Kathy Schroeder, John Doerr
ISBN-13: 9781591391364, ISBN-10: 1591391369
Format: Hardcover
Publisher: Harvard Business Press
Date Published: September 2003
Edition: (Non-applicable)

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Author Biography: Suzanne Taylor

Book Synopsis

Based on exclusive interviews with cofounders Scott Cook and Tom Proulx, members of the founding team, and other key players, Taylor and Schroeder provide a detailed account of the Intuit's history, from its first days as a start-up to its current standing as a successful, billion-dollar company. Taylor is a marketing consultant who worked at Intuit for eight years; now a full-time author, Schroeder was a marketing manager at the Ford Motor Company for seven years. Annotation ©2004 Book News, Inc., Portland, OR

San Jose Mercury News

The fast-paced narrative by Suzanne Taylor and Kathy Schroeder provides a candid and entertaining look at Intuit and its founders.

Table of Contents

Foreword
Acknowledgments
Ch. 1California Dreamin'1
Ch. 2Selecting the Starting Team11
Ch. 3Of Dollars and Doubters25
Ch. 4Survival 10135
Ch. 5Under-Promise, Over-Deliver51
Ch. 6A Customer Evangelist Culture65
Ch. 7Crossing the Chasm77
Ch. 8Crush Microsoft91
Ch. 9Simple Is Hard109
Ch. 10Playing in the Big Leagues127
Ch. 11Getting the Puck on the Ice137
Ch. 12A Turbo-Charged Intuit145
Ch. 13Coach Campbell161
Ch. 14Exit Focus. Enter Microsoft. Again.175
Ch. 15One More Bill185
Ch. 16Goodbye, Godzilla199
Ch. 17Catching the Wave209
Ch. 18No Sacred Cows219
Ch. 19New Economy Insanity233
Ch. 20Why Play If You Can't Win?253
Ch. 21The Bennett Basics263
Ch. 22A Quart of Milk, a Loaf of Bread, and a Box of TurboTax275
Epilogue287
AppIntuit Vision, Mission, and Operating Values291
Notes301
Index309
About the Authors317

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