Improving Learning Transfer »

"This book explores what learning transfer actually is (it's about application of learning back at work, as well as maintenance of that learning over time). Secondly, it describes the main factors that affect transfer, in terms of trainee characteristics, training design factors, and work environment characteristics. It also examines how those factors exert their effect, which ones are more important, how they interact with one another, and in doing so constructs a practical learning transfer model for practitioners. The book also describes in some detail what the various factors working for or against learning transfer look like in practice. Finally, using case studies, it points the way towards what can be done before, during and after training to improve the rate of transfer." This book will help trainers, development specialists and line managers ensure that their training is about real outcomes and not just inputs.

List of Figures

List of Tables

Introduction 1

Ch. 1 Learning and Learning Transfer 5

Ch. 2 Getting the Programme Right 21

Ch. 3 Bridging the Gap 45

Ch. 4 Getting the Work Environment Right 67

Ch. 5 It's up to You: Making it Happen 89

Ch. 6 Dealing with Resistance 113

Ch. 7 Measuring Learning Outcomes 125

Ch. 8 How to Improve Learning Transfer 149

Appendix A Understanding Learning Transfer from a Management Development Programme 175

Index 205