How to Be a Great Coach »

Marshall Cook is a professor in the Division of Continuing Studies at the University of Wisconsin-Madison. He is the author of nearly a dozen books, including Effective Coaching and Time Management.

How to be a Great Coach

24 Lessons for Turning on the Productivity of Every Employee

Today's worker is empowered and intelligent, and no longer can you expect overbearing, high-pressure management tactics to improve performance. In the modern workplace, managers are discovering that they must work in partnership with their employees, providing them with the tools they need for success by first determining exactly what those tools are.

The Manager as Coach provides guidelines, best practices, and state-of-the-art approaches for working with, instead of against, your employees, in the process boosting their motivation, performance, and productivity. This results-focused book focuses on 24 innovative and proven approaches for getting the best efforts from your employees by giving your best, and earning their respect by first learning how to:

• Be fair
• Admit your mistakes
• Ask good questions
• Welcome complaints
• Coach one-on-one
• Encourage different approaches
• Train employees
• Stress the positive
• Provide constructive feedback
• Advocate for your employees

When your employees do well, you do well. Learn all about today's most effective coaching methods—what they are, how they work, and how you can use them to dramatically improve the performance of your employees—in the focused, hands-on leadership guide The Manager as Coach.

Marshall Cook is a professor in the Division of Continuing Studies at the University of Wisconsin-Madison. He is the author of nearly a dozen books, including Effective Coaching and Time Management.