How We Test Software at Microsoft »

Alan Page has been a software tester for more than 14 years, including more than 12 years at Microsoft Corporation. Currently, he is a test architect in the Engineering Excellence group at Microsoft, where he works with product teams across the company to identify and promote best practices in software testing.

Ken Johnston is Group Manager for testing in the Microsoft Office business group.

It may surprise you to learn that Microsoft employs as many software testers as developers. Less surprising is the emphasis the company places on the testing discipline—and its role in managing quality across a diverse, 150+ product portfolio.

This book—written by three of Microsoft’s most prominent test professionals—shares the best practices, tools, and systems used by the company’s 9,000-strong corps of testers. Learn how your colleagues at Microsoft design and manage testing, their approach to training and career development, and what challenges they see ahead. Most important, you’ll get practical insights you can apply for better results in your organization.

Discover how to:

• Design effective tests and run them throughout the product lifecycle
• Minimize cost and risk with functional tests, and know when to apply structural techniques
• Measure code complexity to identify bugs and potential maintenance issues
• Use models to generate test cases, surface unexpected application behavior, and manage risk
• Know when to employ automated tests, design them for long-term use, and plug into an automation infrastructure
• Review the hallmarks of great testers—and the tools they use to run tests, probe systems, and track progress efficiently
• Explore the challenges of testing services vs. shrink-wrapped software

1 Software engineering at Microsoft 3

2 Software test engineers at Microsoft 21

3 Engineering life cycles 41

4 A practical approach to test case design 61

5 Functional testing techniques 73

6 Structural testing techniques 115

7 Analyzing risk with code complexity 145

8 Model-based testing 159

9 Managing bugs and test cases 187

10 Test automation 219

11 Non-functional testing 249

12 Other tools 273

13 Customer feedback systems 297

14 Testing software plus services 317

15 Solving tomorrow's problems today 365

16 Building the future 389

Index 407