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Harvard Business Review on Measuring Corporate Performance »
Authors: Harvard Business School Press (Compiler), Robert G. Eccles, Joseph A. Ness
ISBN-13: 9780875848822, ISBN-10: 0875848826
Format: Paperback
Publisher: Harvard Business Press
Date Published: September 1998
Edition: (Non-applicable)
Author Biography: Harvard Business School Press
Book Synopsis
Arguing that financial information is no longer the ultimate criterion for evaluating corporate performance, this collection of articles focuses instead on the elusive factors that add up to success, from continuing employee training to nurturing positive customer relations. Each volume of the Harvard Business Review's paperback series is full of essays dedicated to making new tactics, concepts, and perspectives accessible to professionals.
Table of Contents
| The Information Executives Truly Need | 1 | |
| The Performance Measurement Manifesto | 25 | |
| Tapping the Full Potential of ABC | 47 | |
| How High Is Your Return on Management? | 73 | |
| How the Right Measures Help Teams Excel | 99 | |
| The Balanced Scorecard - Measures that Drive Performance | 123 | |
| Putting the Balanced Scorecard to Work | 147 | |
| Using the Balanced Scorecard as a Strategic Management System | 183 | |
| About the Contributors | 213 | |
| Index | 217 |
Subjects
Business Books
Economics Macroeconomics
Business Books Management & Leadership Organizational Behavior
Economics MacroeconomicsBusiness Books
Management & Leadership Organizational Behavior
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