Harvard Business Review on Collaborating Across Silos »

Today's organizations are larger and more complex than ever. Increasingly, you cannot simply take cooperation across your company for granted. To manage cross-departmental projects effectively, you must break down "silos" and master the tools and tactics of collaboration. You'll benefit from a faster, better aligned, and more innovative enterprise.

Eight Ways to Build Collaborative Teams Lynda Gratton Tamara J. Erickson 1

Collaboration Rules Philip Evans Bob Wolf 27

Want Collaboration? Accept-and Actively Manage-Conflict Jeff Weiss Jonathan Hughes 51

Lead from the Center How to Manage Divisions Dynamically Michael E. Raynor Joseph L. Bower 77

Silo Busting How to Execute on the Promise of Customer Focus Ranjay Gulati 101

Introducing T-Shaped Managers Knowledge Management's Next Generation Morten T. Hansen Bolko von Oetinger 125

The Tools of Cooperation and Change Clayton M. Christensen Matthew Marx Howard H. Stevenson 153

Building the Emotional Intelligence of Groups Vanessa Urch Druskat Steven B. Wolff 175

About the Contributors 201

Index 203