Harvard Business Review on Building Personal and Organizational Resilience »

This text features reprints of eight essays previously published in the Harvard Business Review, written by 15 American and Canadian academics, researchers, and upper-level managers. Designed for today's managers and professionals, the articles explore individual and organizational resilience; organizational compassion during times of trauma; learning from life-altering, adverse experiences; self- protection while leading an organization through a change initiative; effective management of the pain of others; lessons for the private, civilian sector from combat leadership; a Twin Towers-based CEO's account of the aftermath of 9/11; and dealing with the enemies of trust within an organization. Annotation ©2004 Book News, Inc., Portland, OR