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Guide to Cross-Cultural Communications » (2nd Edition)

Book cover image of Guide to Cross-Cultural Communications by Sana Reynolds

Authors: Sana Reynolds, Deborah Valentine, Mary Munter
ISBN-13: 9780132157414, ISBN-10: 0132157411
Format: Paperback
Publisher: Prentice Hall
Date Published: July 2010
Edition: 2nd Edition

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Author Biography: Sana Reynolds

Book Synopsis

Help readers communicate across cultures with Guide to Cross-Cultural Communication, a handy reference containing information on negotiations, business writing, and speaking with those from diverse cultural backgrounds.

Relationships: Individual or Collective?; Social Framework: High Context or Low Context?; Time: Linear, Flexible, or Cyclical?; Power: Hierarchical or Democratic?; Using Language; Writing; Communicating Nonverbally; Negotiating: Process, Persuasion, and Law

Essential reading for those interested in understanding and improving intercultural communication both inside and outside their organizations; especially managers, executives, and other business professionals who must communicate in an increasingly multicultural workplace.

Table of Contents

Preface
Introduction
Pt. IUnderstanding Cultures
Ch. IRelationships: Individual or Collective?2
Ch. IISocial Framework: High Context or Low Context?14
Ch. IIITime: Linear, Flexible, or Cyclical?28
Ch. IVPower: Hierarchical or Democratic?40
Pt. IICommunicating Across Cultures
Ch. VUsing Language56
Ch. VIWriting66
Ch. VIICommunicating Nonverbally76
Ch. VIIINegotiating94
Conclusion112
Cultural Questionnaire115
Bibliography120
Suggested Readings123
Suggested Films126
Index129

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