Global Marketing Management: A Casebook » (5th Edition)

Dr. John A. Quelch is Senior Associate Dean for International Development and Lincoln Filene Professor of Business Administration at Harvard Business School. Between 1998 and 2001 he was Dean of London Business School. Prior to 1998, he was the Sebastian S. Kresge Professor of Marketing and Co-Chair of the Marketing Area at Harvard Business School.

Dr. Quelch is a long-standing student of global marketing and branding in emerging as well as developed markets. Professor Quelch is the author, co-author or editor of twenty books, including The Global Market (2004), Global Marketing Management (4th edition, 1999), Cases in Advertising and Promotion Management (4th Edition, 1996) and The Marketing Challenge of Europe 1992 (2nd edition, 1991). He has published over fifty articles on marketing and public policy issues in leading management journals such as Harvard Business Review, McKinsey Quarterly and Sloan Management Review.

Dr. Quelch serves as a non-executive director of WPP Group plc, the world's second largest marketing services company. Since 2002, Professor Quelch has served pro bono as Chairman of the Port Authority of Massachusetts, serves as a non-executive director of Accion International, a leading microfinance lender, and is a member of the International Advisory Board of British-American Business Inc. He has consulted to over fifty leading firms including American Airlines, Apple Computer, AT&T, Coca-Cola, Colgate-Palmolive, Fidelity Investments, General Electric, Gillette, Hoffman LaRoche, Honeywell, IBM, Novartis and Procter & Gamble.
Professor Quelch was born in London, England, was educated at Exeter College, Oxford University (BA and MA), the Wharton School of the University of Pennsylvania (MBA), the Harvard School of Public Health (MS) and Harvard Business School (DBA).

Christopher Bartlett, Ph.D. is a Professor of Business Administration at Harvard Business School where he currently teaches courses in global strategy, organization and management and holds the Thomas D. Casserly Chair. Professor Bartlett has both masters and doctorate degrees in business administration from Harvard University. Before joining the faculty of Harvard Business School, Dr. Bartlett was a marketing manager with Alcoa in Australia, a management consultant in McKinsey's London office, and general manager at Baxter Laboratories' subsidiary company in France. He is also a graduate of the University of Queensland. Dr Bartlett is currently a director of Flowserve (NYSE:FLS), a global supplier of equipment to the process industries.

This undergraduate text contains 35 case studies offering examples of the formidable tasks faced by international business in an expanded global marketplace. Quelch (international development, Harvard) and Bartlett (business administration, Harvard) utilize these specific examples as a launching point for their foray into issues involving global competition and expansion strategies, global marketing programs including those in emerging markets, international partner and alliance management, the organization and managing of global marketing, and social enterprise. Annotation ©2004 Book News, Inc., Portland, OR

Part I. Designing Strategies for Global Competition 1. Philips vs. Matsushita: A New Century, A New Round 2. Global Wine Wars: New World Challenges The Old (A) 3. Tesco Plc 4. Li & Fung: Beyond 'Filling in the Mosaic' 1995-1998 5. Hikma Pharmaceuticals Part II. Global Expansion Strategies 6. Bajaj Auto Ltd. 7. Mary Kay Cosmetics: Asian Market Entry 8. Real Madrid Club De Futbol 9. Brioni 10. BRL Hardy: Globalizing an Australian Wine Company Part III. Global Marketing Programs 11. Sony Corporation: Car Navigation Systems 12. Planet Reebok 13. Heineken NV: Global Branding and Advertising 14. DHL Worldwide Express 15. Acer America: Development of the Aspire Part IV. Marketing in Emerging Markets 16. Zucamor S.A.: Global Competition in Argentina 17. Jollibee Food Corporation (A) 18. Harlequin Romances - Poland 19. Gillette Indonesia 20. Koc Holding: Arcelik White Goods Part V. Managing International Partners and Alliances 21. Loctite Corporation - International Distribution 22. Pechazur 23. Milkpak Limited - International Joint Venture 24. MasterCard and World Championship Soccer 25. WWF Part VI. Organizing and Controlling Global Marketing Operations 26. P & G Japan: The SK-II Globalization Project 27. Silvio Napoli at Schindler India 28. Samsung Electronics Company: Global Marketing Operations 29. Bausch & Lomb: Regional Organization Part VII. Social Enterprise and Global Marketing 30. Genzymes Gaucher Initiative: Global Risk And Responsibility 31. IBM On Demand Community 32. Accion International 33. Amnesty International