Extraordinary Leadership: Addressing the Gaps in Senior Executive Development »

Kerry A. Bunker is founder and president of Mangrove Leadership Solutions, an executive development firm specializing in improving organizational leadership and performance through senior executive learning and coaching. Prior to forming his current organization, he was senior fellow and manager of the Awareness Program for Executive Excellence at CCL.

Douglas T. (Tim) Hall is the Morton H. and Charlotte Friedman Professor of Management at the Boston University School of Management, director of the Executive Development Roundtable, and faculty director of the M.B.A. program. He is a core faculty member of the Human Resources Policy Institute. He is a former H. Smith Richardson Jr. Visiting Fellow at CCL and a former member of CCL's board of governors.

Kathy E. Kram is professor of organizational behavior at the Boston University School of Management and Everett Lord Distinguished Faculty Scholar. She is a former member of CCL's board of governors.

Extraordinary Leadership

While top-level leaders may be exceptionally gifted and successful, they often have gaps in their skills in such vital areas as interpersonal relationships, adapting to rapid change and complexity, partnering and sharing responsibility and accounta-bility, and inspiring and motivating others.

From the acclaimed Center for Creative Leadership (CCL) comes an essential resource that explores the subtle yet powerful gaps that separate successful top-level leaders from extraordinary ones. Extraordinary Leadership is filled with proven tools, frameworks, and processes that can guide good leaders to become truly exceptional.

Extraordinary Leadership contains a rich collection of wisdom, experience, and insight on a variety of topics relevant to senior leaders such as authenticity, credibility, emotional competence, social intelligence, developmental relationships, growth through connection, ability to learn, life-stage development, and overdone and fatal flaws. Throughout the book, a host of leadership experts such as Jay Conger, David Dotlich, Peter Cairo, Lisa Lahey, Morgan McCall, and Frances Hesselbein outline the four main lenses for examining leadership gaps—the gap within, the gap between, the gap in the system, and the gap at the institutional level—and providemultiple strategies for enhancing the leader's learning journey.

Extraordinary Leadership offers senior leaders a key to learning to lead with confidence and capability in our complex contemporary world.

Note: CD-ROM/DVD and other supplementary materials are not included as part of eBook file.

Introduction Kerry A. Bunker Bunker, Kerry A. Douglas T. Hall Hall, Douglas T. Kathy E. Kram Kram, Kathy E. 1

Pt. 1 The Gap Within 11

1 Views from the C-Suite Naomi S. Marrow Marrow, Naomi S. 15

2 The Learning Premise: A Conversation with Peter B. Vaill Peter B. Vaill Vaill, Peter B. Kerry A. Bunker Bunker, Kerry A. Laura Curnutt Santana Santana, Laura Curnutt 43

3 Unlocking Leadership Potential: Overcoming Immunities to Change Deborah Helsing Helsing, Deborah Lisa Lahey Lahey, Lisa 69

Pt. 2 The Gap Between 95

4 Helping Leaders to Become Emotionally Intelligent Cary Cherniss Cherniss, Cary 97

5 Leadership as Relational Practice Joyce K. Fletcher Fletcher, Joyce K. 121

6 The How-to-Be Leader: A Conversation with Frances Hesselbein Frances Hesselbein Hesselbein, Frances Kathy E. Kram Kram, Kathy E. 137

Pt. 3 The Gap in the System 153

7 The Not-So-Secret Sauce of the Leadership Development Recipe Morgan W. McCall, Jr. McCall, Morgan W., Jr. George P. Hollenbeck Hollenbeck, George P. 155

8 People in Context Barry Oshry Oshry, Barry 175

9 Leading Inclusively: Mind-Sets, Skills, and Actions for a Diverse, Complex World Ilene C. Wasserman Wasserman, Ilene C. Stacy Blake-Beard Blake-Beard, Stacy 197

Pt. 4 The Gap at the Institutional Level 213

10 Developing Leaders with Cultural Intelligence: Exploring the Cultural Dimension of Leadership Laura Curnutt Santana Santana, Laura Curnutt Mireia las Heras Heras, Mireia las Jina Mao Mao, Jina 217

11 The Shifting Paradigm of Executive Leadership Development: Moving the Focus to the Impact of the Collective Trina L. Soske Soske, Trina L. Jay A. Conger Conger, Jay A. 239

12 On the Other Side of the Divide: How Leaders Must Lead in the Post-Boom Era Peter C. Cairo Cairo, Peter C. David L. Dotlich Dotlich, David L. 271

13 Leadership in the Corner Office: The Board's Greatest Responsibility and Challenge Peter C. Browning Browning, Peter C. 295

14 Looking Forward: Creating Conditions for Extraordinary Leadership Kathy E. Kram Kram, Kathy E. Douglas T. Hall Hall, Douglas T. Kerry A. Bunker Bunker, Kerry A. 313

References 323

Name Index 349

Subject Index 355

About the Center for Creative Leadership 365