Essential Guide to Recruitment: How to Conduct Great Interviews and Select the Best Employees »

Dale works for a consortium of universities that is using a specially designed competency-based approach for analysing roles to support a range of HR functions. She is also a non-executive director of a Primary Care Trust, an employment expert in personal injury and clinical negligence claims, and a mediator.

A well-designed interview is demanding, yet still respectful of the candidate. Dale's tried-and-true techniques enable managers and HR professionals to pinpoint exactly what qualities they want in their applicants, assess candidates, and hire the best fit for the organization.