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Erp Optimization: Using Your Existing System to Support Profitable E-Business Initiatives »

Book cover image of Erp Optimization: Using Your Existing System to Support Profitable E-Business Initiatives by Cindy M. Jutras

Authors: Cindy M. Jutras, Jutras Jutras
ISBN-13: 9781574443325, ISBN-10: 1574443321
Format: Hardcover
Publisher: CRC Press
Date Published: December 2002
Edition: (Non-applicable)

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Author Biography: Cindy M. Jutras

Book Synopsis

Existing ERP systems are being used to support an increasing amount of critical e-business initiatives, even though this is far from their original purpose. While ERP can form a foundation for successfully meeting e-business needs, future success will be derived not only from a firm, supportive foundation, but from a solid e-business superstructure that guides your company through a value chain that has grown longer and more complex.

ERP Optimization provides a technology-centric approach to leading your company through an e-transformation. It shows you how to leverage current investments in information systems while minimizing disruptions to the core business of the enterprise. Written in a business vernacular, the book effectively bridges the gap between technology and business strategy. The author takes you through the process of defining e-business goals and accessing and maximizing current systems capabilities. She details the steps required to assume a leadership position within an integrated business community and demonstrates how to support secure information exchanges with customer, suppliers,and partners.

ERP alone is not enough to secure and maintain a superior position in today's economy, but it can provide the backbone and infrastructure of enterprise applications that are the necessary, essential prerequisites to conducting e-business. Whether you are an executive today, or hope to be one in the future, ERP Optimization gives you the tools to lead your organization successfully into the e-business world.

Table of Contents

1Can ERP Meet Your E-Business Needs?1
Time--The Most Precious Commodity2
"Virtual" Integration5
E-Business Equals Full Exposure7
Beyond "Quality-Price-Delivery" to Interoperability9
The Effect of E-Business on Your Business10
The Sell Side of E-Business10
The Buy Side of E-Business12
Summary14
2The Empowered Executive--Knowing @ The Speed of E15
A Story15
What Do You Need to Know?17
Transaction-Based Systems a Start, but Not Enough19
It's Not Just about Infrastructure21
Building a Management Superstructure23
Information Overload23
One Company's Approach25
Aligning Business Strategy with Information Technology27
Connecting Myers' Divisions28
Notifying Myers' Management of Changing Markets31
Searching for Hidden Factors31
Recruiting Intelligence "Agents"33
Managing Proactively35
Using Events of the Past to Predict the Future35
Myers Predicts Failures before They Occur36
Summary37
3Company Culture--Its Impact on Your Future39
How Do You Define Culture?40
Absorption of Change41
The "Not Invented Here" Syndrome44
The Art of Communication45
Is It Art or Is It Science?47
Technology and Your Corporate Culture48
Accelerating the Speed of Business49
Silos of Information50
Summary52
4The Evolution of E-Business--Where Do You Stand?53
The Three Generations of E-Business54
But First, Some Definitions54
E-Information--The First Generation56
Communicating with Your Employees62
Communicating with Customers66
Connecting Distributors--Another Way to Look at Bricks and Clicks69
Connecting with Suppliers70
The Transition to E-Commerce72
E-Commerce--The Next Generation72
B2B vs. B2C75
Outbound Communication--B2B vs. B2C79
Automating Processes80
Full E-Business Integration--The Final Frontier80
How Does E-Business Change Your Business?81
The Story of Dell82
Preparing for Full E-Business Integration85
An Analyst's Perspective86
Information Services87
Interaction Services88
Integration Services89
Collaboration Services90
Exchange Services91
Summary92
References93
5E-commerce--One Step along the Journey to Full E-Business Integration95
Choosing a Business Model95
Direct Selling97
The Intermediated Business Model99
E-Commerce Platform Requirements105
A Shaky Beginning107
The Value E-Marketplaces Bring108
Evaluating Trading Exchanges110
The Buy Side of E-Commerce114
The Benefits of the Buy Side115
Lower Purchase Administration Cost115
Control Maverick Spending115
Shortened Purchase Cycles116
Lower Price of Purchased Items116
The Purchasing Process117
Spend Analysis117
Supply Strategy119
Requisition120
Source and Price122
Transaction Automation124
Vendor Management124
The Difference between Direct and Indirect Materials126
Transaction Automation of Direct Materials127
Transaction Automation of Indirect Materials128
Summary130
6Integrating All Information Assets133
Why Is Integration an Issue? Reason 1134
Why Is Integration an Issue? Reason 2137
Why Is Integration an Issue? Reason 3138
What Constitutes Integration?139
What Approach Do You Take?140
Summary145
7Predicting Business Events147
Speed vs. Timing148
Clues to the Future149
Beyond the Capacity of Humans151
The Possibilities152
The Limitations153
Summary154
8Epilogue155
AppendixBusiness Process Outsourcing159
References164
Index165

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