Equipped to Lead: Managing People, Partners, Processes, and Performance »

Dan J. Sanders is CEO of United Supermarkets, the first supermarket chain to win the prestigious National Torch Award for Marketplace Ethics, and cofounder of The Center for Corporate Culture. Sanders is a former Air Force U-2 reconnaissance pilot and a highly decorated officer.

Galen Walters developed the 4P Management System and founded the Leadership LAB at Go Away Farm. He founded and is managing director at Go Think!, a marketing and business consulting firm. He served as CEO of adplex, a Houston advertising and marketing services firm, from 1981-2007.

Tools to tap the passion and power of any organization's people

Putting people first provides a blueprint for naturally creating success. That is the simple, straightforward message at the heart of this hands-on guide to transforming your company from a hotbed of chaos, inefficiency, and apathy to a close-knit team that pulls together for stellar performance and consistent profits.

Once you master the 4Ps of PEOPLE, PROCESS, PARTNERS, and PERFORMANCE, you will create an organization in which:

• Employees rediscover their passion for work
• Unbreakable bonds of trust and shared commitment drive performance
• Customers are treated like stakeholders
• Suppliers are treated like partners

With Equipped to Lead, you'll be armed with the tools and insight that will help you to reach new heights of profit-financially, personally, and spiritually.

“Sanders and Walters show that truly being of service to others is more profitable for companies, more rewarding for employees, and more sustaining for society.”
—Leonard L. Berry, Distinguished Professor of Marketing, Mays Business School, Texas A&M University, and coauthor of Management Lessons from Mayo Clinic

Take the free online Equipped to Lead assessment at 4PAssessment.com

Dan J. Sanders is CEO of United Supermarkets, the first supermarket chain to win the prestigious National Torch Award for Marketplace Ethics, and cofounder of The Center for Corporate Culture. Sanders is a former Air Force U-2 reconnaissance pilot and a highly decorated officer.

Galen Walters developed the 4P Management System and founded the Leadership LAB at Go Away Farm. He founded and is managing director at Go Think!, a marketing and business consulting firm. He served as CEO of adplex, a Houston advertising and marketing services firm, from 1981-2007.

Foreword   Thomas W. Rimerman     ix
Preface     xv
Acknowledgments     xxi
Introduction     1
Real Pervasive Chaos     13
Contained Passion, Regrettably     33
Call to Order!     51
People, Human Beings     69
Process: Blocking and Tackling     89
Partners: Human Beings, Too     105
Performance (Yes, Profit)     125
Call to Action!     143
Measurements That Matter     161
Success and Wellness     179
Failure Is Not an Option     197
Success Stories-Real Inspiration     213
Afterword   Lawrence C. Marsh     227
Index     233