List Books » Emotional Intelligence In Action: Training and Coaching Activities for Leaders and Managers
Authors: Marcia Hughes, L. Bonita Patterson, James Bradford Terrell, Reuven Bar-On
ISBN-13: 9780787978433, ISBN-10: 0787978434
Format: Paperback
Publisher: Wiley, John & Sons, Incorporated
Date Published: August 2005
Edition: 1st Edition
Marcia Hughes, president of Collaborative Growth, serves as a strategic communications partner for organizations and trainers and is a professional speaker. She offers emotional intelligence training and coaching and is a certified trainer in the EQI and EQ 360.
L. Bonita Patterson is president of Polaris Consulting Group, an organizational effectiveness firm specializing in leadership and team development to improve bottom-line results.
James Bradford Terrell is the developer of the network WhatsYourEQ.net. He coaches leaders and teams using the Bar-On EQI and EQ 360 and Spiral Dynamics.
Designed for use in a leadership and management development program, this volume presents 46 exercises for building emotional intelligence. Each exercise includes a purpose statement, summary, estimated time, intended audience, step-by-step instructions, and reproducible handouts. A cross-reference matrix links the exercises to the four leading emotional intelligence models: EQ-i or EQ-360, ECI 360, the MSCEIT, and EQ Map. Full-size versions of the handouts are contained on the CD-ROM. Pfeiffer is an imprint of Wiley. Annotation ©2005 Book News, Inc., Portland, OR
Foreword | ||
Introduction : getting the most from this resource | 1 | |
Pt. 1 | Using emotional intelligence to create real change | 7 |
Ch. 1 | The case for emotional intelligence | 9 |
Ch. 2 | How everyone can use the workouts : cross-reference matrix | 17 |
Pt. 2 | Exploring fifteen competencies of emotional intelligence | 37 |
1 | Self-regard | 41 |
2 | Emotional self-awareness | 45 |
3 | Assertiveness | 49 |
4 | Independence | 55 |
5 | Self-actualization | 59 |
6 | Empathy | 65 |
7 | Social responsibility | 71 |
8 | Interpersonal relationships | 77 |
9 | Stress tolerance | 81 |
10 | Impulse control | 87 |
11 | Reality testing | 91 |
12 | Flexibility | 95 |
13 | Problem solving | 101 |
14 | Optimism | 105 |
15 | Happiness | 111 |
Pt. 3 | Emotional intelligence workouts to build effective skills | 115 |