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Emotional Intelligence In Action: Training and Coaching Activities for Leaders and Managers » (1st Edition)

Book cover image of Emotional Intelligence In Action: Training and Coaching Activities for Leaders and Managers by Marcia Hughes

Authors: Marcia Hughes, L. Bonita Patterson, James Bradford Terrell, Reuven Bar-On
ISBN-13: 9780787978433, ISBN-10: 0787978434
Format: Paperback
Publisher: Wiley, John & Sons, Incorporated
Date Published: August 2005
Edition: 1st Edition

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Author Biography: Marcia Hughes

Marcia Hughes, president of Collaborative Growth, serves as a strategic communications partner for organizations and trainers and is a professional speaker. She offers emotional intelligence training and coaching and is a certified trainer in the EQI and EQ 360.

L. Bonita Patterson is president of Polaris Consulting Group, an organizational effectiveness firm specializing in leadership and team development to improve bottom-line results.

James Bradford Terrell is the developer of the network WhatsYourEQ.net. He coaches leaders and teams using the Bar-On EQI and EQ 360 and Spiral Dynamics.

Book Synopsis

Designed for use in a leadership and management development program, this volume presents 46 exercises for building emotional intelligence. Each exercise includes a purpose statement, summary, estimated time, intended audience, step-by-step instructions, and reproducible handouts. A cross-reference matrix links the exercises to the four leading emotional intelligence models: EQ-i or EQ-360, ECI 360, the MSCEIT, and EQ Map. Full-size versions of the handouts are contained on the CD-ROM. Pfeiffer is an imprint of Wiley. Annotation ©2005 Book News, Inc., Portland, OR

Table of Contents

Foreword
Introduction : getting the most from this resource1
Pt. 1Using emotional intelligence to create real change7
Ch. 1The case for emotional intelligence9
Ch. 2How everyone can use the workouts : cross-reference matrix17
Pt. 2Exploring fifteen competencies of emotional intelligence37
1Self-regard41
2Emotional self-awareness45
3Assertiveness49
4Independence55
5Self-actualization59
6Empathy65
7Social responsibility71
8Interpersonal relationships77
9Stress tolerance81
10Impulse control87
11Reality testing91
12Flexibility95
13Problem solving101
14Optimism105
15Happiness111
Pt. 3Emotional intelligence workouts to build effective skills115

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