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Distributed Work » (1st Edition)

Book cover image of Distributed Work by Pamela J. Hinds

Authors: Pamela J. Hinds (Editor), Sara Kiesler
ISBN-13: 9780262083058, ISBN-10: 0262083051
Format: Hardcover
Publisher: MIT Press
Date Published: May 2002
Edition: 1st Edition

Author Biography: Pamela J. Hinds

Pamela J. Hinds is Assistant Professor of Management Science and Engineering at Stanford University.

Sara Kiesler is Professor of Human Computer Interaction at Carnegie Mellon University. She has been elected into the CHI Academy by The Association for Computing Machinery's Special Interest Group on Computer-Human Interaction (ACM SIGCHI) in recognition of her outstanding leadership and service in the field of computer-human interaction.

Book Synopsis

Multidisciplinary research on dynamics, problems, and potential of distributed work.

	Foreword
	Preface
I	History of Distributed Work	1
1	Managing Distance over Time: The Evolution of Technologies of Dis/Ambiguation	3
2	Distributed Work over the Centuries: Trust and Control in the Hudson's Bay Company, 1670-1826	27
II	Lessons from Collocated Work	55
3	What Do We Know about Proximity and Distance in Work Groups? A Legacy of Research	57
4	The Place of Face-to-Face Communication in Distributed Work	83
5	The (Currently) Unique Advantages of Collocated Work	113
6	Understanding Effects of Proximity on Collaboration: Implications for Technologies to Support Remote Collaborative Work	137
III	Group Process in Distributed Work	165
7	Managing Distances and Differences in Geographically Distributed Work Groups	167
	Addendum: Virtual Proximity, Real Teams	187
8	Attribution in Distributed Work Groups	191
9	The Phenomenology of Conflict in Distributed Work Teams	213
10	Time Effects in Computer-Mediated Groups: Past, Present, and Future	235
11	Conventions for Coordinating Electronic Distributed Work: A Longitudinal Study of Groupware Use	259
12	Fuzzy Teams: Boundary Disagreement in Distributed and Collocated Teams	283
IV	Enabling Distributed Work	309
13	Maintaining Awareness in Distributed Team Collaboration: Implications for Leadership and Performance	311
14	Fostering Intranet Knowledge Sharing: An Integration of Transactive Memory and Public Goods Approaches	335
15	Outsiders on the Inside: Sharing Know-How Across Space and Time	357
16	Essence of Distributed Work: The Case of the Linux Kernel	381
V	Distributed Scientific Collaborations	405
17	What Makes Collaborations Across a Distance Succeed? The Case of the Cognitive Science Community	407
18	Computer Network Use, Collaboration Structures, and Productivity	433
	Contributors	459
	Index	465