Authors: George Henderson
ISBN-13: 9780275950958, ISBN-10: 0275950956
Format: Paperback
Publisher: Greenwood Publishing Group, Incorporated
Date Published: August 1994
Edition: 1st Edition
GEORGE HENDERSON, a pioneer among African American educators in Oklahoma, is chair of the Department of Human Relations and a Regents' Professor at the University of Oklahoma.
"...provides a useful framework for managers to recognize cultural differences, and it outlines strategies for addressing issues related to diversity and conflict. The book's real value lies in its comprehensive approach, which prompts the reader to search further for a greater understanding of the issues." Security Management
Tables and Figures | ||
Preface | ||
Acknowledgments | ||
Pt. 1 | People | |
2 | Ethnic Minorities | 19 |
3 | Women | 47 |
4 | Older Workers | 73 |
5 | Workers with Disabilities | 91 |
6 | Foreign Workers | 111 |
Pt. 2 | Workplace Issues and Interventions | |
7 | Barriers to Cultural Diversity | 133 |
8 | Communication in Organizations | 151 |
9 | Words That Hurt | 177 |
10 | Cross-Cultural Conflict | 195 |
Appendix | 231 | |
References | 233 | |
Index | 253 |