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Consulting to Family Businesses: Contracting, Assessment, and Implementation » (New Edition)

Book cover image of Consulting to Family Businesses: Contracting, Assessment, and Implementation by Jane Hilbert-Davis

Authors: Jane Hilbert-Davis, Jane Hilburt-Davis, W. Gibb Dyer
ISBN-13: 9780787962494, ISBN-10: 078796249X
Format: Paperback
Publisher: Wiley, John & Sons, Incorporated
Date Published: August 2002
Edition: New Edition

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Author Biography: Jane Hilbert-Davis

Jane Hilburt-Davis is a founding principal of Key Resources, a consulting group firm that specialized in working with family and closely-held businesses. Recognized as a leader in the field of family businesses, she also co-founded the Cambridge Center for Creative Enterprise, an award-winning training and research institute in Cambridge, Massachusetts.

W. Gibb Dyer is the O. Leslie Stone Professor of Entrepreneurship in the Marriott School of Management at Brigham Young University. Dyer is a recognized authority on family business and entrepreneurship. He has been featured in numerous publications including The Wall Street Journal, Inc., The New York Times, and Nation's Business.

Book Synopsis

A systematic approach is presented here for consulting with family businesses. The consulting framework used is based on the traditional organization development methodology of action research, while introducing new ideas from the body of knowledge on family businesses. Chapters show how to manage each stage of the consulting process and reveal how to plan strategically and deal with the complex relationship issues that are common in family businesses. Hilburt- Davis is founder of a consulting group that specializes in working with family businesses. Dyer is professor of entrepreneurship in the Marriott School of Management at Brigham Young University. Annotation c. Book News, Inc.,Portland, OR

Table of Contents

List of Figures, Tables, and Exhibitsix
Acknowledgmentsxi
Prefacexiii
Part 1The Family Business System
1.Why Family Business Consulting?3
What Is a Family Business?5
Family Firm Systems6
Family Business Consulting10
The Development of the Field12
2.Characteristics of "Healthy" Family Businesses19
Healthy Family Businesses20
Unhealthy Family Enterprises22
Strengths and Weaknesses23
Part 2Consulting to Family Businesses
3.Contracting and Assessment31
The Consulting Process32
First Contact33
Chemistry Meeting36
Proposal/Engagement Letter/Contract40
Assessment and Diagnosis43
Are We There Yet?60
4.Feedback and Planning63
Feedback and Action Planning65
Creating New Solutions75
Planning Ahead: After the Feedback Session78
Additional Tips for a Feedback Meeting79
Dealing with Conflicts82
5.Intervening in Family Firms91
Intervening in Family Firms94
Implementation Phase of the Action Research Model95
The Intervention Grid105
Resistance106
Types of Interventions107
Family Dynamics Issues121
Guidelines for Interventions125
6.Helping Family Firms Make Developmental Transitions129
Developmental Stages and Tasks131
Transitional Dynamics140
Assessing the Client's Abilities to Work Through Developmental Stages142
Guidelines for Consultants142
Implications for Practice143
Part 3The Family Business Consultant
7.Skills and Ethics of the Family Business Consultant159
Self-Assessment161
Knowledge and Skills Required164
Multidisciplinary Teams170
Fees174
Ethical Issues177
8.Special Situations and Challenges183
Copreneurs184
Emotions192
Addictions198
Gender Issues201
Nonfamily Managers203
Family Office/Family Foundations206
Ethnicity210
9.The Rewards and Challenges of Consulting to Family Businesses211
Afterword231
References235
About the Series245
Statement of the Board249
Afterword to the Series255
About the Editors257
About the Authors261
Index263

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