CliffsQuickReview(tm) Principles of Management »

About the Author Professor Ellen A. Benowitz has been employed at Mercer County Community College since 1972. In addition to providing instruction in the areas of accounting, business organization, business communications and management, she has also served in several administrative positions. Professor Benowitz is also the New Jersey State Chairman for Future Business Leaders of America-Phi Beta Lambda and serves as member of the national board of directors.

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Introduction.
Chapter 1: The Nature of Management.
Chapter 2: The Evolution of Management Thought.
Chapter 3: Managerial Environments.
Chapter 4: Decision Making and Problem Solving.
Chapter 5: Organizational Planning.
Chapter 6: Creating Organizational Structure.
Chapter 7: Organizational Design and Structure.
Chapter 8: Managing Change.
Chapter 9: Staffing and Human Resources Management.
Chapter 10: Understanding Teams.
Chapter 11: Motivating and Rewarding Employees.
Chapter 12: Leadership and Management.
Chapter 13: Communication and Interpersonal Skills.
Chapter 14: Control: The Linking Function.
Chapter 15: Improving Productivity Through.
Total Quality Management.
Chapter 16: Management in a Global Environment.
CQR Review.
CUR Resource Center.
Glossary.
Index.