Catalytic Coaching: The End of the Performance Review »

GAROLD L. MARKLE is a founding principal of Energage Incorporated, a consulting firm based in Marietta, GA.

Describes an important new way to eliminate the onerous, inefficient, ineffective and unpopular performance review and replace it with a performance management system that truly works.

Preface: Deming's Riddle

Introduction and Overview

Problems with The Prevailing Paradigm

Traditional Performance Evaluation: Bureaucracy At Its Best

Rating and Ranking: The Curse of Competition

Pay for Performance: The Big Life

Forward Through The Fog

Evolutionary Change Strategies: One Step at a Time

Revolutionary Change Strategies: Taking Giant Steps

Measurement: Putting Systems to the Test

Catalytic Coaching

The Catalytic Coaching Model: A Process Overview

Step 1: Employee Input

Step 2: Management Guidance, Part 1

Follow-Up Coaching: The Role of the Coach2

Step3: Personal Development Plan

Step 4: Stewardship

Making It Work

On Money Matters

Acquiring Coaching Competencies Through Skills Training

Special Case Coaching

Walking The Talk: Leaders as Role Models

Conclusion

Appendices

References

Index