Bringing out the Best in People: How to Apply the Astonishing Power of Positive Reinforcement » (New & Updated Edition)

Aubrey C. Daniels, Ph.D., is the president of Aubrey Daniels & Associates, Inc. (Atlanta, GA), a management consulting firm that helps companies solve problems in productivity, quality, cost, and morale. One of the foremost speakers and writers in the human resources field, he has instituted his performance management system at more than two hundred organizations in the United States, Canada, Mexico, Great Britain, France, and Italy, and has worked closely with such noted clients as 3M, GTE, Rubbermaid, and Honeywell. Dr. Daniels is also the founder and PUblisher of Performance Management magazine.

A powerfully positive system for gaining maximum performance from every employee.

What motivates people? What encourages employees to work to their fullest potential, not just for a short while but for the long haul? Many managerial fads promising quick fixes have come and gone, but none have approached the success experienced by organizations that have employed Aubrey Daniel's groundbreaking motivational methods. Bringing Out the Best in People, New & Updated Edition, provides the latest and best motivational methods currently in use at such major companies as Xerox, 3M, and Kodak. Applying scientifically based behavioral stimuli to the workplace while making it fun at the same time, author on performance, Aubrey Daniels, describes practical, precise, data-oriented methods to help you implement a management system that will maximize the long-term performance of every aspect of your company.

All-new material shows you how to:

Create effective recognition and rewards systems in line with what today's employees want;

Stimulate innovation and creativity in new and exciting ways; Overcome problems associated with poorly educated workforce.

Here, you'll learn the secrets of:

Finding reinforces that work - and tailoring them to meet individual employees' needs.

Setting fair performance measurement standards - and implementing them with minimal cost and effort.

Providing continual feedback - so employees always know exactly how to improve performance...and when they've achieved it. And much more!

Aubrey C. Daniels, Ph.D., is the president of Aubrey Daniels & Associates, Inc. (Atlanta, GA), a management consulting firm that helps companies solve problems in productivity, quality, cost, and morale. One of the foremost speakers and writers in the human resources field, he has instituted his performance management system at more than two hundred organizations in the United States, Canada, Mexico, Great Britain, France, and Italy, and has worked closely with such noted clients as 3M, GTE, Rubbermaid, and Honeywell. Dr. Daniels is also the founder and PUblisher of Performance Management magazine.

Preface to the Second Edition.
Preface to the First Edition.
Acknowledgments to the Second Edition.
Acknowledgments to the First Edition.
Part 1. The Perils of Traditional Management.

Fads, Fantasies, and Fixes.

Management by Common Sense Is Not Management at All.

Louder, Longer, Meaner.
Part 2. The Astonishing Power of Positive Reinforcement.

Behavior Is a Function of Its Consequences.

The ABCs of Performance Management.

The High Price of Negative Reinforcement.

Capturing Discretionary Effort Through Positive Reinforcement.

Decreasing Behavior - Intentionally or Otherwise.

Effective Delivery of Reinforcement.
Part 3. The Scientific Approach to Leadership.

Pinpoint Precision.

The Effective Use of Measurement.

Performance Feedback.

A Model for Problem Solving.
Part 4. Turning Good Intentions into High Performance.

Goal Setting to Shape Behavior.

The Missing Link in Quality.

Teams and Empowerment.

Turning Downsizing into Rightsizing.

Compensation and Performance Appraisal.
Part 5: Revitalizing the Workplace.

Performance Management: The Executive Function.

Accelerated Learning: Teaching More with Less.

Increasing Creativity and Managing Change.

Managing the Nintendo Generation and Beyond.

Thank God It's Monday - Celebrating Work.
Epilogue.
References.
Index.