Becoming a New Manager »

You've just been promoted to a managerial position for the first time -- congratulations! But beware: the managerial role differs markedly from the individual contributor role. Go into the job with mistaken assumptions about what to expect, and you just may be blindsided by surprising realities.

This book helps you lay the foundation for succeeding in your new role, explaining how to:

• Discard the "doer" role of the individual contributor for the orchestrating role of the manager

• Adjust your leadership style to maximize your team's performance

• Balance conflicting expectations from your boss, peers, and direct reports

• Deal productively with the stresses and new emotions that come with being a manager

Mentor's Message: A Challenging and Rewarding Journey

Becoming a New Manager: The Basics 1

Understanding Myths About Management 3

Understanding Complex Expectations 13

Defining Your New Role 21

Managing Teams 27

Managing Individual Employees 31

Promoting Diversity and Group Culture 39

Embracing Your New Identity 45

Strengthening Your Emotional Intelligence 51

Coping with New Feelings 55

Reaping the Rewards of Being a Manager 65

Tips and Tools 71

Tools for Becoming a New Manager 73

Test Yourself 79

To Learn More 87

Sources for Becoming a New Manager 95

Notes 97