Armstrong's Handbook of Performance Management: An Evidence-Based Guide to Delivering High Performance » (4th Edition)

Michael Armstrong is a former Chief Examiner of the Chartered Institute of Personnel and Development, joint managing partner of e-reward and an independent management consultant. He has sold over 500,000 books on the subject of HRM (published with Kogan Page), including "Armstrong's Handbook of Human Resource Management Practice".

This new edition of Armstrong’s Handbook of Performance Management looks at the results of major research in this area. Armstrong considers how evidence-based material can inform one’s understanding of performance management, and he provides practical guidance on how this evidence can be interpreted and applied.

Part 1  The background to performance management       

1.         The foundations of performance management           

2.         The conceptual framework of performance management       

3.         Critiques of performance management           

Part 2  The practice of performance management  

4.         Performance management systems     

5.         Managing performance management  

6.         Managing under-performance 

Part 3  Performance management processes           

8.         Feedback        

9.         360-degree feedback  

10.       Performance reviews  

11.       Analysing and assessing performance

12.       Coaching        

Part 4  Performance management in action

13.       Performance management surveys     

14.       Performance management models      

15.       Reactions to performance management          

16.       The impact of performance management       

Part 5  The application of performance management         

17.       Managing organizational performance

18.       Managing team performance  

19.       Performance management and learning          

20.       Performance management and reward

Part 6  Developing and maintaining performance management     

21.       Developing performance management           

22.       The performance management role of line managers 

23.       Learning about performance management      

24.       Evaluating performance management 

Appendix A     Performance management toolkit       

Appendix B     Performance management case studies