5 Steps To Professional Presence: How to Project Confidence, Competence, and Credibility at Work »

You don t get a second chance to make a good first impression, especially in today s hyper-competitive business world. That s why it s critical to project an image of confidence, ability, and integrity to everyone you deal with.

In 5 Steps to Professional Presence, image consultants Susan Bixler and Lisa Scherrer Dugan show readers how to create a successful professional presence by paying attention to key areas such as:

• Virtual presence—using high-tech communication tools like e-mail, video conferencing, and voice mail to project a winning image
• Nonverbal communication—building rapport with colleagues and clients by developing strong nonverbal skills
• Social situations—projecting a comfortable, professional image at business meals, conferences, and sales meetings

With specific advice on how to develop a top-notch professional image, along with scores of examples from specific business situations, this book is a great resource for readers who feel the need to make a better impression at work.