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1001 Ideas to Create Retail Excitement » (Revised)

Book cover image of 1001 Ideas to Create Retail Excitement by Edgar A. Falk

Authors: Edgar A. Falk, Katy Riegel
ISBN-13: 9780735203433, ISBN-10: 0735203431
Format: Paperback
Publisher: Penguin Group (USA)
Date Published: October 2003
Edition: Revised

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Author Biography: Edgar A. Falk

Edgar A. Falk is a marketing and public relations veteran, with more than 30 years' experience with such firms as BBD&O and N.W. Ayer, serving clients such as GE, AT&T, and Sharp Electronics. The recipient of five Silver Anvils from the PR Society of America, and the author of numerous articles on advertising and public relations, Mr. Falk now operates his own agency.

Book Synopsis

In a new, completely revised and updated edition of his 1999 classic 1001 Ideas to Create Retail Excitement, public relations and marketing guru Edgar Falk shows small, medium, and large business owners how to make the most of retail opportunities in any economic environment, and teaches all business owners how to think big in the face of growing competition and consumer insecurity.

In our ever-changing economy, Falk's strategies are an absolute necessity for survival and success. Here, he offers a veritable encyclopedia of practical suggestions that show small- to medium-sized retailers how to attract new customers, then goes on to offer solid, time-tested advice on how to keep them coming back, over and over again. From proven-successful ideas for eye-catching window displays, in-store promotions, and special events to tested strategies for market research and publicity, this guide provides everything the small business owner needs to become more aggressive and effective in pulling in customers and fending off competition.

San Francisco Examiner

An excellent new book.... Added to his ideas for creating an exciting store, Falk addresses many key topics to help small retailers compete with larger competitors.

Table of Contents

Acknowledgments
Preface: Meeting the Marketing Challenges of the Twenty-first Century
Ch. 1The Changing Face of Retail ... and You Are in the Driver's Seat1
Ch. 2You Can't Go It Alone6
Ch. 3Tracking the Trends to Stay Ahead of the Pack15
Ch. 4Gathering the Data to Help You Make Your Marketing Decisions22
Ch. 5Developing a Marketing Strategy and a New Age Sales Force51
Ch. 6Establishing a Winning Customer Service Program62
Ch. 7Looking Good from Your Front Windows to the Back of the Store67
Ch. 8Making the Big Decision: Which Programs to Conduct81
Ch. 9Creating Exciting Holiday and Seasonal Promotions88
Ch. 10In-Store Special Events That Draw Customers111
Ch. 11The Right Sale for the Right Place131
Ch. 12Everyone Loves a Contest146
Ch. 13Sports as a Promotional Vehicle157
Ch. 14Building Repeat Business and Incremental Sales171
Ch. 15Cross Promoting and Other Ways to Extend Your Visibility186
Ch. 16Good Community Citizenship Is Good Business196
Ch. 17Marketing Your Restaurant212
Ch. 18Making the Internet Work for You228
Ch. 19It's David Versus Goliath: Small Retailers Take On the Chains233
Ch. 20Innovative Steps Retailers Are Taking to Attract Customers246
Ch. 21Getting Publicity Exposure in the Local Media249
Ch. 22Samples of Materials to Send to Media to Get Publicity270
Ch. 23Using Advertising and Other Paid Services to Promote Your Store280
Ch. 24Need Help?295
Index297

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