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The Mentor's Guide: Facilitating Effective Learning Relationships Paperback – January 15, 2000

4.5 4.5 out of 5 stars 26 ratings

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Thoughtful and rich with advice, The Mentor's Guide explores the critical process of mentoring and presents practical tools for facilitating the experience from beginning to end. Now managers, teachers, and leaders from any career, professional, or educational setting can successfully navigate the learning journey by using the hands-on worksheets and exercises in this unique resource.

Readers will learn how to:

  • Assess their readiness to become a mentor
  • Establish the relationship
  • Set appropriate goals
  • Monitor progress and achievement
  • Avoid common pitfalls
  • Bring the relationship to a natural conclusion

    "The greatest gift one can give, other than love, is to help another learn! Every leader who cares about nurturing talent and facilitating excellence will find this book a joy to read and a jewel to share."
    --Chip R. Bell, author of
    Managers as Mentors

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Editorial Reviews

Review

"The greatest gift one can give, other than love, is to help another learn! The Mentor's Guide has made that gift-giving compelling, comfortable, and competent. Every leader who cares about nurturing talent and facilitating excellence will find this book a joy to read and a jewel to share." (Chip R. Bell, author of Managers as Mentors)

"Life is an adventure and The Mentor's Guide generates excitement and energy for the journey. Full of pragmatic, comprehensive ideas for those whose passion is developing leaders, it is guaranteed to be all you will need to cultivate a fruitful and fun mentoring journey. The adventure begins and ends within these pages!" (Carrole A. Wolin, President, National Institute for Leadership Development)

"Zachary has written a comprehensive and accessible review of the complex and sometimes contradictory process of mentoring. She conceptualizes mentoring as a relationship of adult learning and complements this analysis with numerous illustrations, exercises, and suggestions for good practice. Written in a conversational yet critical way, and full of recognizable vignettes, The Mentor's Guide is a wonderfully helpful compAndium of ideas and resources that can be read profitably by novice and experienced mentors alike." (Stephen Brookfield, distinguished professor, University of St. Thomas, Minneapolis)

"Zachary shares stories, strategies, tips, and tools that demystify the most elemental form of informal learning and provides resources for taking the mentoring relationship to a deeper level of fulfillment." (Victoria J. Marsick, Teachers College, Columbia University)

"This guide goes beyond simply establishing a framework for a successful mentoring experience and providing some helpful 'how tos.' It is a compendium of virtually everything we know on making a mentoring relationship or program successful." (F. Richard Lennon, vice president and chief information officer, Nordstrom, Inc.)

"Practical, useful, and insightful! Here is a guide to developing talent within your organization through mentoring and coaching. An added bonus lies in the personal insight that mentors gain about themselves during the learning relationship." (Gary Loudamy, director of human resources and business improvement, Ethicon, Inc.)

From the Publisher

Readers will learn how to: Assess their readiness to become a mentor Establish the relationship Set appropriate goals Monitor progress and achievement Avoid common pitfalls Bring the relationship to a natural conclusion

Product details

  • Publisher ‏ : ‎ Wiley (NPR); First Edition (January 15, 2000)
  • Language ‏ : ‎ English
  • Paperback ‏ : ‎ 195 pages
  • ISBN-10 ‏ : ‎ 0787947423
  • ISBN-13 ‏ : ‎ 978-0787947422
  • Item Weight ‏ : ‎ 1.4 pounds
  • Dimensions ‏ : ‎ 8.5 x 0.75 x 11 inches
  • Customer Reviews:
    4.5 4.5 out of 5 stars 26 ratings

About the author

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Lois J. Zachary
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Lois J. Zachary is an internationally recognized expert on mentoring and leadership. She has been featured in the New York Times, Forbes, the Wall Street Journal, Financial Times, Inc., TD Magazine, Leadership Excellence, and The Chronicle of Higher Education, among other prominent business and leadership media outlets.

The first edition of The Mentor’s Guide, published in 2000, quickly became the primary resource for organizations interested in promoting mentoring for leadership development and the go-to resource for mentors seeking to deepen their mentoring practice. A second edition of The Mentor’s Guide was published in 2011.

With her other best-selling books—Creating A Mentoring Culture (2005), The Mentee’s Guide (2009), Starting Strong: A Mentoring Fable (2014, co-authored with Lory Fischler), Bridging Differences for Better Mentoring (2020, co-authored with Lisa Z. Fain), five Mentoring Excellence Pocket Toolkits, and over 100 published articles, Lois has created a deep and comprehensive set of tools for promoting mentoring excellence for individuals and organizations. In addition to her mentoring books, she has published a collection of poetry and reflection entitled My Mother Has the Finest Eyes, A Collection of Poetry and Reflection (2013).

Dr. Zachary founded Leadership Development Services, LLC, and its Center for Mentoring Excellence™. Her innovative mentoring approaches and expertise in coaching leaders and their organizations in designing, implementing and evaluating learner-centered mentoring programs have been adopted globally by a wide array of clients, including Fortune 500 companies, government organizations, educational, and other profit and nonprofit institutions.

She received her doctorate in adult and continuing education from Columbia University, a Master of Arts degree from Columbia University, and a Master of Science degree in education from Southern Illinois University. She is a board member of Charter 100, which recognizes outstanding women of achievement. Dr. Zachary has held leadership positions on community and national boards, including the Mentor National Team of the Chicago Public Schools and the Advisory Council of Arizona State’s University School of Global Management and Leadership. She is secretary of Women Investing in Science and Health (WISH), an organization that works to promote women’s wellness and family health through education and philanthropic support.

She is an avid reader and loves and appreciates ballet and music.

Customer reviews

4.5 out of 5 stars
4.5 out of 5
26 global ratings

Top reviews from the United States

Reviewed in the United States on January 3, 2013
This book is a great resource, and I was impressed by it. Her inclusion of so many charts and tables was interesting to see – I read this book to glean major themes, but did not read with a specific mentoring relationship in mind. It would be very educational to use these charts through the course of a mentoring relationship. The chapter on context is an excellent addition to the book, as it would be easy to look at mentoring itself without considering the complicated interpersonal dynamics that each person brings to the table. This chapter was very significant to me, particularly in a cross-cultural context that I often find myself in. It was also very helpful to me to see so much emphasis placed on the phases around the main phase of mentorship. Even before entering into a mentoring relationship, either up or down, it is extremely important to go through the steps in the preparing stage. This book was a fresh encouragement to be to always be sure to know myself well. Also, I have not often spent any time at all negotiating my mentoring relationships. When I began the current relationship I have with a mentor, we only spent a few minutes discussing how much he travelled and therefore how we would not be able to meet regularly. That chapter, along with the chapter on closure, reminded me that we have not set up any terms for terminating the mentoring relationship or even discussed major goals and objectives. I could easily see this relationship turning into one of the examples in the book of a mentee hanging on to a mentor when the mentor is beginning to get annoyed. I continue to be inspired by all the books in this course that mentorship is something that I must be heavily involved in, both upward and downward. This is an excellent resource that I will keep handy, even if only for the sake of the charts and tables!
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Reviewed in the United States on January 10, 2014
This book was good, it really helped me become a better teacher. I gave it to my cousin who now has an 8 year old, and I think she is finding it helpful in becoming more than just a mother, but also a mentor to her child.
Reviewed in the United States on November 4, 2007
I spent my summer researching mentoring as an independent study project for my PhD program. This guide incorporated much of what I found to be essential in an effective mentoring program: incorporation of adult learning theory, focus on the responsibilites of the mentee, practical exercises and reading for the mentors, and much more. I have used the exercises with great success and highly recommend this book to anyone considering implemeting a mentoring program.
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Reviewed in the United States on October 17, 2010
I read this book for an adult development class. It's not a bad book, and goes through the process of becoming and being a mentor adequately. But it's too long. If I would condense this book into a version that contained only information and exercises that I thought were necessary, this book would be significantly shorter.
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Reviewed in the United States on January 13, 2013
As a mentor developing the relationship with mentees and learning how the process flows is imperative. We never stop learning and as leaders we need all the fresh insight we can muster to know how to manage in many different hats. There is a lot of good information in this book worth browsing and sharing.
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Reviewed in the United States on June 15, 2012
Lois brings her work to life by guiding us through the process and understanding of mentoring. As a thought leader on the topic, Lois is able to share her models with power tools to use and implement. She shares relevant stories that illustrate the power and process of what works and what does not work! It you want to be a mentor, start a mentoring program or create a mentoring culture, it is a must read7
Reviewed in the United States on December 28, 2010
Zachary's book is designed as an instructional workbook that focuses on developing a mentor/mentee relationship (p. 6). She includes several worksheets to evaluate the mentoring process. For example, mentors are instructed to complete preliminary paperwork to reflect on their past informal and formal mentoring experiences (p. 10-11). Some of the questions asked include, "My mentors were [who were your mentors?]," "What wisdom have you gained from each of your mentors?," and "What did you learn about being a mentor?" (p. 11)

Zachary outlines some specific guidelines regarding mentoring (p. xviii):

* Mentoring can be a "powerful growth experience... mentors will learn new things about their [peer mentor] and themselves"
* Facilitating successful mentoring is a reflective practice that takes preparation and dedication. It begins with self-learning. Taking the time to prepare for the relationship adds value to it"
* Mentoring is a process of engagement. No one can mentor without connection. In fact mentoring is most successful when it is done collaboratively"

Since FBC Mt. Healthy has an ethnically diverse population, the section entitled "Cross Cultural Mentoring" was of special interest (p. 38). Zachary mentions that in some cultures, the word, "Mentor," can inhibit open communication because a mentor is viewed as a "status ranking" or "hierarchy" position (p. 42). Although there might be some challenges to cross cultural mentoring, the experience can lead to a greater "knowledge, appreciation, and sensitivity" for the other culture (p. 41-42).

Zachary includes an "Intercultural Communication Checklist" that can be useful for any mentoring relationship at its onset (p. 44). This is because some of the items describe certain behaviors necessary for being a mentor. These include, "use active listening skills (clarifying and confirming)," "be patient," and "accept differences" (p. 44). Mentors must understand that being a previous mentor does not necessarily mean that he/she is prepared for a new mentoring relationship. In fact, some mentoring experiences can lead to disappointment or dissatisfaction if the mentor goes into the relationship without much preparation (p. 65). Zachary insists that motivation can have a "direct impact on behavior, attitude, and emotionally resilience" (p. 67); which is something that may be lacking if a person does not prepare for the rigors of mentoring.

As Zachary points out, the lack of time can also hamper the mentoring experience so she suggests that mentors "spend quality time," "schedule time in advance," "monitor your time," and "take care of yourself" (p. 63). This is a good reminder that mentors must consider the time they will need to invest in the other person and to balance that time with personal growth and development (such as personal bible study and individual prayer time).

The questionnaire, "Mentoring Design and Implementation Challenges," should have been shared earlier in the workbook (it was included as an appendix) (Appendix A, p. 168). The questions associated with each challenge are useful for evaluating "why" and "how" a mentoring program should be implemented. The 15 challenges and accompanying tasks provided a good outline of what should be done and how to do it (p. 168-173). They are listed below:

Even though the book's emphasis is on a different form of mentoring (workplace/professional mentoring vs. peer mentorship), it still offers a good basic foundation for starting a mentorship program. Zachary's comment really reflects the core of mentoring--"Mentors who become students of their own experience use reflection to inform what it is they do and how they do it. In reflecting on their experience, they learn something about themselves" (p. xv).

Review by M. Teresa Trascritti