Buy new:
-24% $59.99
FREE delivery Monday, May 13
Ships from: Amazon
Sold by: Babs Books
$59.99 with 24 percent savings
List Price: $78.99

The List Price is the suggested retail price of a new product as provided by a manufacturer, supplier, or seller. Except for books, Amazon will display a List Price if the product was purchased by customers on Amazon or offered by other retailers at or above the List Price in at least the past 90 days. List prices may not necessarily reflect the product's prevailing market price.
Learn more
FREE Returns
FREE delivery Monday, May 13
Or fastest delivery Thursday, May 9. Order within 20 hrs 5 mins
Only 1 left in stock - order soon.
$$59.99 () Includes selected options. Includes initial monthly payment and selected options. Details
Price
Subtotal
$$59.99
Subtotal
Initial payment breakdown
Shipping cost, delivery date, and order total (including tax) shown at checkout.
Ships from
Amazon
Ships from
Amazon
Sold by
Babs Books
Sold by
Babs Books
Returns
Eligible for Return, Refund or Replacement within 30 days of receipt
Eligible for Return, Refund or Replacement within 30 days of receipt
This item can be returned in its original condition for a full refund or replacement within 30 days of receipt.
Read full return policy
Returns
Eligible for Return, Refund or Replacement within 30 days of receipt
This item can be returned in its original condition for a full refund or replacement within 30 days of receipt.
Read full return policy
Payment
Secure transaction
Your transaction is secure
We work hard to protect your security and privacy. Our payment security system encrypts your information during transmission. We don’t share your credit card details with third-party sellers, and we don’t sell your information to others. Learn more
Payment
Secure transaction
We work hard to protect your security and privacy. Our payment security system encrypts your information during transmission. We don’t share your credit card details with third-party sellers, and we don’t sell your information to others. Learn more
$12.74
Independent family-run bookstore for over 50 years! Buy with confidence! Book is in good condition with minor wear to the pages, binding, and minor marks within Independent family-run bookstore for over 50 years! Buy with confidence! Book is in good condition with minor wear to the pages, binding, and minor marks within See less
FREE delivery May 10 - 17. Details
Or fastest delivery May 13 - 14. Details
Only 1 left in stock - order soon.
$$59.99 () Includes selected options. Includes initial monthly payment and selected options. Details
Price
Subtotal
$$59.99
Subtotal
Initial payment breakdown
Shipping cost, delivery date, and order total (including tax) shown at checkout.
Access codes and supplements are not guaranteed with used items.
Ships from and sold by Books Unplugged.
Amazon book clubs early access
Loading your book clubs
There was a problem loading your book clubs. Please try again.
Not in a club? Learn more
Amazon book clubs early access

Join or create book clubs

Choose books together

Track your books
Bring your club to Amazon Book Clubs, start a new book club and invite your friends to join, or find a club that’s right for you for free.
Explore Amazon Book Clubs
Kindle app logo image

Download the free Kindle app and start reading Kindle books instantly on your smartphone, tablet, or computer - no Kindle device required.

Read instantly on your browser with Kindle for Web.

Using your mobile phone camera - scan the code below and download the Kindle app.

QR code to download the Kindle App

Follow the author

Clay Spinuzzi
Follow
Something went wrong. Please try your request again later.

Network: Theorizing Knowledge Work in Telecommunications 1st Edition

by Clay Spinuzzi PhD (Author)
5.0 5.0 out of 5 stars 1 rating
See all formats and editions
{"desktop_buybox_group_1":[{"displayPrice":"$59.99","priceAmount":59.99,"currencySymbol":"$","integerValue":"59","decimalSeparator":".","fractionalValue":"99","symbolPosition":"left","hasSpace":false,"showFractionalPartIfEmpty":true,"offerListingId":"Jfj9qkn%2FCvFfVS5DDrODz1cmy09wMJFi4h6HK2BkmIQRla0TNbMBqR2rWXXPzXUlK%2FPgseYi9EOq%2BauXkLbm%2F836y2JVKSNuUOPozPV4o0PC0gmtHuhIlkZU0LqZQjIBiv3Q5ymvRg2EKsX3CSyBdsJWPEaXwRRjZUgzMaAtQDkDpob4%2FMRzohR5Gn%2Bm9UIe","locale":"en-US","buyingOptionType":"NEW","aapiBuyingOptionIndex":0}, {"displayPrice":"$12.74","priceAmount":12.74,"currencySymbol":"$","integerValue":"12","decimalSeparator":".","fractionalValue":"74","symbolPosition":"left","hasSpace":false,"showFractionalPartIfEmpty":true,"offerListingId":"Jfj9qkn%2FCvFfVS5DDrODz1cmy09wMJFirvlxsdyfV4%2Fpmsvw7Jj9938LJeMSAndEbOcMEyyCkuaNWhc13MgKVYIDuG7kkWeK3ypG0B02YbmYLOi4Vr%2F%2B4iNBJ6qsXaA4E%2FuR848MZO5OvyO6jlnDsONOJT3eaU4spcDG%2Bp8UcqcqY671HijPYfG%2FFmxbQ2Jr","locale":"en-US","buyingOptionType":"USED","aapiBuyingOptionIndex":1}]}

Purchase options and add-ons

How does a telecommunications company function when its right hand often doesn’t know what its left hand is doing? How do rapidly expanding, interdisciplinary organizations hold together and perform their knowledge work? In this book, Clay Spinuzzi draws on two warring theories of work activity – activity theory and actor-network theory – to examine the networks of activity that make a telecommunications company work and thrive. In doing so, Spinuzzi calls a truce between the two theories, bringing them to the negotiating table to parley about work. Specifically, about net work: the coordinative work that connects, coordinates, and stabilizes polycontextual work activities. To develop this uneasy dialogue, Spinuzzi examines the texts, trades, and technologies at play at Telecorp, both historically and empirically. Drawing on both theories, Spinuzzi provides new insights into how net work actually works and how our theories and research methods can be extended to better understand it.
Previous page
  1. ISBN-10
    0521895049
  2. ISBN-13
    978-0521895040
  3. Edition
    1st
  4. Publisher
    Cambridge University Press
  5. Publication date
    September 29, 2008
  6. Language
    English
  7. Dimensions
    6.25 x 0.75 x 9.25 inches
  8. Print length
    242 pages
  9. See all details
Next page
Amazon First Reads | Editors' picks at exclusive prices

Editorial Reviews

Review

“And you thought theory was boring. Read this book to change your mind. Spinuzzi’s snazzy prose is part hardcore social theory, part corporate soap opera. He takes theoretical discussion of actor-network theory and activity theory in new directions, bringing them together in a productive tension to illuminate critical issues in human-computer interaction, computer-supported collaborative work, and organizational design. The empirical substrate for the theoretical work is a tour de force ethnography of a large telecommunications company. Spinuzzi talks and listens to the little people, he delves fearlessly into the complexities (and muddles) of the big theories, and is kind and generous to all. A must read.”
―Bonnie Nardi, School of Information and Computer Sciences, University of California, Irvine


“In this marvelously readable and yet theoretically challenging case study of work in a telecommunications company, Spinuzzi rethinks the (post)modern workplace―distributed, networked, spliced, improvised. He puts two of the leading explanations of such workplaces―actor-network theory and activity theory―into dialog as he follows workers and managers doing what he terms 'net work.' Through his fine-grained and always fascinating stories of their daily attempts to make sense and make do, he shows a way beyond earlier theories to a new understanding of (post)modern work and workplace learning. This is one of those rare books that is both a must-read for researchers and a good read for anyone looking for insight into how work actually gets done today.”
―David R. Russell, Professor, Rhetoric and Professional Communication, Iowa State University


"Network is a well written, very useful organizational ethnography, raising a series of significant issues about how to conceptualize organizations."
Canadian Journal of Sociology, Alex Preda, University of Edinburgh

Book Description

Spinuzzi examines the networks of activity that make a telecommunications company work and thrive.

Product details

  • Publisher ‏ : ‎ Cambridge University Press; 1st edition (September 29, 2008)
  • Language ‏ : ‎ English
  • Hardcover ‏ : ‎ 242 pages
  • ISBN-10 ‏ : ‎ 0521895049
  • ISBN-13 ‏ : ‎ 978-0521895040
  • Item Weight ‏ : ‎ 1.66 ounces
  • Dimensions ‏ : ‎ 6.25 x 0.75 x 9.25 inches
  • Customer Reviews:
    5.0 5.0 out of 5 stars 1 rating

About the author

Follow authors to get new release updates, plus improved recommendations.
Clay Spinuzzi

Clay Spinuzzi

Brief content visible, double tap to read full content.
Full content visible, double tap to read brief content.

Clay Spinuzzi is a professor of rhetoric and writing at The University of Texas at Austin. Spinuzzi's interests include research methods and methodology, workplace research, and computer-mediated activity. He has written four books: Tracing Genres through Organizations (MIT Press, 2003); Network (Cambridge University Press, 2008); Topsight (via Amazon CreateSpace, 2013; Topsight 2.0, second edition, Urso Press, 2018); and All Edge (University of Chicago Press, 2015).

Customer reviews

5 out of 5 stars
5 out of 5
1 global rating

No customer reviews

There are 0 customer reviews and 1 customer rating.