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The Extraordinary Leader: Turning Good Managers into Great Leaders Hardcover – May 28, 2009
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People can learn how to lead. This was the position John H. Zenger and Joseph R. Folkman took when they wrote their now-classic leadership book The Extraordinary Leader―and it’s a fact they reinforce in this new, completely updated edition of their bestseller.
When it was first published, The Extraordinary Leader immediately attracted a wide audience of aspiring leaders drawn to its unique feature: the extensive use of scientific studies and hard data, which served to demystify the concept of leadership and get readers thinking about the subject in a pragmatic way.
Now, Zenger and Folkman revisit the subject to address leaders’ most pressing concerns today. The result is an up-to-date, essential leadership guide for the twenty-first century that includes:
- Late-breaking research on the psychology of leadership
- New information on leading in a global environment
- A breakthrough case study on measuring improved leadership behavior
- Studies revealing the importance of follow-through
The Extraordinary Leader is a remarkable combination of expert insight and extensive research. The authors analyzed more than 200,000 assessments describing 20,000 managers―by far the most expansive research ever conducted for a leadership book.
Zenger and Folkman have created the leadership book of the ages. The Extraordinary Leader explains how to build leadership skills that will take you and your organization to unimagined success.
- Print length320 pages
- LanguageEnglish
- PublisherMcGraw-Hill Education
- Publication dateMay 28, 2009
- Dimensions6.25 x 1 x 9.5 inches
- ISBN-100071628088
- ISBN-13978-0071628082
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Editorial Reviews
From the Publisher
John H. Zenger, D.B.A., is CEO of Zenger Folkman, a firm that helps organizations and individuals improve leadership effectiveness that, in turn, drives business results. These results include increasing employee engagement, retention, productivity, and bottom-line profitability. He is a member of the HRD Hall of Fame and has authored or coauthored eight books and 50 articles on leadership, productivity, and teams.
Joseph R. Folkman, Ph.D., is president of Zenger Folkman. He is an authoritative voice on the subject of creating and using employee surveys to create organizational change and 360- degree feedback assessment for individual development. Folkman is the author of three books: Turning Feedback into Change, Making Feedback Work, and Employee Surveys That Make a Difference.
From the Back Cover
An Updated Edition of the Leadership Clasic!
The Extraordinary Leader is a groundbreaking guide that helps you pinpoint and maximize the leadershipqualities you already possess. This brand-new edition has been extensively updated to include the latestresearch into leadership psychology, case studies for leading in a global environment, and the necessaryskills for guiding yourself, your team, and your organization to greatness.
Praise for the first edition ofThe Extraordinary Leader
This is a must read for coaches, leaders, and those who develop them.The Extraordinary Leader . . . is destined to be a classic in our field.
Marshall Goldsmith, named by Forbes as one of five top executive coachesand by The Wall Street Journal as one of the Top 10 executive educators
The Zenger Folkman philosophy has its eye on the right goal real, measurable results.The Zenger Folkman leadership model is distinguished from others in that it isbacked up by research and data.
Bill Blase, Senior Executive Vice President, Human Resources, AT&T Corp.
Through their exceptional research, the authors demonstrate and prove that leadershipdoes make a difference and that you can learn to lead.
James M. Kouzes, Chairman Emeritus, Tom Peters Company,and coauthor of The Leadership Challenge and Encouraging the Heart
About the Author
John H. Zenger, D.B.A., is CEO of Zenger Folkman, a firm that helps organizations and individuals improve leadership effectiveness that, in turn, drives business results. These results include increasing employee engagement, retention, productivity, and bottom-line profitability. He is a member of the HRD Hall of Fame and has authored or coauthored eight books and 50 articles on leadership, productivity, and teams.
Joseph R. Folkman, Ph.D., is president of Zenger Folkman. He is an authoritative voice on the subject of creating and using employee surveys to create organizational change and 360- degree feedback assessment for individual development. Folkman is the author of three books: Turning Feedback into Change, Making Feedback Work, and Employee Surveys That Make a Difference.
Joseph R. Folkman, Ph.D., is president of Zenger Folkman. He is an authoritative voice on the subject of creating and using employee surveys to create organizational change and 360- degree feedback assessment for individual development. Folkman is the author of three books: Turning Feedback into Change, Making Feedback Work, and Employee Surveys That Make a Difference.
Product details
- Publisher : McGraw-Hill Education; 2nd edition (May 28, 2009)
- Language : English
- Hardcover : 320 pages
- ISBN-10 : 0071628088
- ISBN-13 : 978-0071628082
- Item Weight : 1.32 pounds
- Dimensions : 6.25 x 1 x 9.5 inches
- Best Sellers Rank: #781,118 in Books (See Top 100 in Books)
- #6,881 in Business Management (Books)
- #8,504 in Leadership & Motivation
- Customer Reviews:
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Definitely worth the read, whether you are in business or not.
The authors stressed that strengths, not weaknesses, ought to be improved. Halfway through the book, though, Zenger and Folkman added that "in some cases" improvement of weaknesses was the best place to start (158). They referred to these weaknesses as "fatal flaws," which they claimed led to "failure in leadership" (160). The effects of "fatal flaws" not only affected the individual, but also the leader's subordinates (168). To illustrate this occurrence, they recounted a story of the "tyrannical" vice president who had no interpersonal skills. His inapproachability and his inability to accept ideas from others created subordinates who lacked initiative or creativity. Even under the leadership of a new vice president, these individuals could not recover from the effects of being "smothered" by the previous leader (168).
Zenger and Folkman posed several evaluative questions. For instance, one query asked, "Can people really change?" Others include, "Are people truly valuable? Do people possess latent talents and abilities?" and "Is it worth the organization's investment to help an individual fix a fatal flaw in his or her leadership skills?" (169). This book was not written from an evangelical Christian perspective, and as such, the answer to these questions were oblivious to the fact that people are image bearers of God. The truth is that people are capable of change with God's help (Matt. 19:26). They are also very valuable to Him, in fact, the Bible is clear about people's special place in creation: "What is man that You are mindful of him? ...For You have made him a little lower than the angels, and You have crowned him with glory and honor. You have made him to have dominion over the works of Your hands; You have put all things under his feet (Psalm 8:4-6).
People are valuable because they are made in the image of God (Gen. 1:26). Due to the fall, all humans are sinful creatures and in need of redemption (Gen. 3). The expression of an organization's love is its investment to help an individual "fix a fatal flaw" in his or her leadership skill. This love is reminiscent of God's love towards mankind. Just as Christ's death and resurrection offers people a second chance, an organization should offer restoration to an individual.
More so, the bible states, "Masters, give your bondservants what is just and fair, knowing that you also have a Master in heaven (Col. 4:1)," and "God has given each of us the ability to do certain things well...If God has given you leadership ability, take the responsibility seriously... (Romans 12:6-8 NLT)." Becoming a "great leader" encompasses more than working on one's "fatal flaws" or improving personal weaknesses, a great leader is one who has a servant's heart and acknowledges God as the Leader of his or her life (Matthew 20:26; John 3:30; 1 Samuel 16:7).
The authors admitted, "Given our current condition, leadership is still nearly impossible to define or describe in detail or specificity" (9). This statement reflected the limitations of human wisdom. The authors failed in their attempt to educate people on how to turn "good managers into great leaders" because despite the numerous knowledgeable reference sources listed in the Endnotes section of the book, without an understanding of God and the Biblical basis of creation, fall, and redemption, no secular book can ever accurately describe true leadership.
The presupposition that people become leaders when they work on their strengths and study the examples of established leaders was accurate, however the authors left out some very crucial points. First, one must follow the leadership patterns of godly men and women (1 Corinthians 11:1), not of those whom are merely great managers. Second, people should work to excel within their God-gifted abilities (1 Corinthians 12). When these two things are accomplished, the result is truly an extraordinary leader.
Incidentally, I've gone through the 360-degree feedback the Zenger company offers. The company is having us do that exercise from the top down. I found it helpful, but it's not for the faint of heart. For a mediocre manager or for a manager with enemies, it can be absolutely devastating.