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Effective Coaching 1st Edition

4.5 4.5 out of 5 stars 49 ratings

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Research proves that employees will work harder and produce more when they feel appreciated, valued, and understood. Easier said than done?

Effective Coaching explains how you can:
Apply good coaching methods in the workplace;
Quickly establish the discipline you need in a cooperative, non-threatening atmosphere
Instinctively use effective problem solving strategies in every situation

You know your company needs its employees. Make sure they know that. Management strategies and techniques presented in Effective Coaching will help you dramatically improve employee performance, and maximize the measurable value received from each employee.

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Editorial Reviews

From the Back Cover

Techniques to become a coach, not just a boss­­and maximize each employee's productivity.

Effective Coaching explains how to apply sound coaching methods in the workplace, encouraging top performance by working with your employees, instead of over them. From eliminating confusion by asking the right questions, to always making sure that employees and team leaders understand their roles and responsibilities, this highly focused guidebook will show you how to:

  • Understand the characteristics of an effective coach­­and apply them in the workplace
  • Quickly achieve the cooperation you need in a disciplined, nonthreatening atmosphere
  • Instinctively use effective problem-solving strategies in every situation

    You know your company needs its employees. Make sure they know that. Management strategies and techniques in Effective Coaching will help you dramatically improve workplace performance and attitude­­both yours and your staff's­­and maximize the measurable value received from each employee.

About the Author

McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwide

Product details

  • Publisher ‏ : ‎ McGraw-Hill; 1st edition (October 1, 1998)
  • Language ‏ : ‎ English
  • Paperback ‏ : ‎ 186 pages
  • ISBN-10 ‏ : ‎ 0070718644
  • ISBN-13 ‏ : ‎ 978-0070718647
  • Item Weight ‏ : ‎ 11.2 ounces
  • Dimensions ‏ : ‎ 6 x 0.75 x 9.25 inches
  • Customer Reviews:
    4.5 4.5 out of 5 stars 49 ratings

About the authors

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Customer reviews

4.5 out of 5 stars
4.5 out of 5
49 global ratings

Top reviews from the United States

Reviewed in the United States on July 6, 2019
It gave good info and examples on how to deal with delicate work related issues
Reviewed in the United States on July 27, 2012
Effective Coaching is written in a light, easy style that makes the pages fly by. Along our way through the book we are given practical advice and real-world examples of the power and techniques of coaching. The surprise: We can be coached to become good coaches.

This is one of the few books that I have read that explicitly endorses membership in a Toastmasters International club. This is wise advice because Toastmasters is arguably the best professional development bargain on the planet. For less than $60 per year members are coached in public-speaking and leadership skills. What a deal!
3 people found this helpful
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Reviewed in the United States on September 18, 2013
I was happy with the service provided, got the books just before school started very happy with the service. Thank you
One person found this helpful
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Reviewed in the United States on February 23, 2016
Very informative
Reviewed in the United States on February 17, 2013
"Effective Coaching" (2nd Ed)is an entry level book for coaching/managing people in the work-place. For that reason, most of the text comes across as common sense for anyone who has worked as a manager before.

Every 10 pages or so, I came across something new and helpful. For example, the author recommends checking with employees before making a decision that affects their work. I've done this - and it works well. But really, you're doing a lot of prospecting through the text to find these gems .

Would I buy this book again? Unlikely. It's more of a library book. Good for a quick skim if you have time, but it's not your leading text in the field. I'd prefer a book like "Crucial Conversations", which explores some of the trickier themes in management.
One person found this helpful
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Reviewed in the United States on December 14, 2012
This book was chosen for a company-sponsored supervisor training curriculum and was very well received. Helpful, practical, and clear. It is full of suggestions and ideas for helping supervisors and managers improve the performance of their reports.
4 people found this helpful
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Reviewed in the United States on September 3, 2012
Effective Coaching by Cook, Poole is an excellent book
which covers the essentials of coaching for novices and
even experienced pros. The authors indicate that a coach
must have certain traits like a positive attitude, enthusiasm,
trust, focus, the ability to see the big picture, respect
and empathy for others, curiosity and the ability to be
objective.

In conversation, coaches must be very observant for things
like body language, level of interest and attention to detail
according to the authors. In addition, the presentation
emphasizes the needs of staff. These needs include learning
relevant skills, achieving milestones, reinforcement,
performance measurement, attention and incremental praise.

The authors demonstrate how a coach should perform in action.
Coaches need to develop rapport with the staff, a vision,
the ability to brainstorm, plan formulation, commitment and
followup to ensure that projects are on target.

At bottom, the book teaches that coaches need to structure
work and then allow people to do the job without too much
interference and micro-management. Another important task
is to match workers with tasks commensurate with their skills.
Coaches need to create a supportive environment with adequate
opportunities to learn. Finally, coaches concentrate on the
process for accomplishing tasks without getting buried in
too many details.

Effective Coaching fills in the blanks on many aspects of
coaching that could be missed or overlooked in the unpredictable
dynamic of managing small groups of people under tight time
deadlines. The book is easy to understand and the concepts
are presented in a logical sequence utilizing checklists and
other structured problem solving tools.

First Published on Blogcritics as Effective Coaching by Cook, Poole
One person found this helpful
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Top reviews from other countries

Brad M
5.0 out of 5 stars Five Stars
Reviewed in Canada on August 7, 2017
easy to read, lots of info
John Maunder
5.0 out of 5 stars Great book
Reviewed in the United Kingdom on March 12, 2018
Great book, and arrived on time :)