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Emily Post's The Etiquette Advantage in Business: Personal Skills for Professional Success, Second Edition Hardcover – May 3, 2005

by Peggy Post (Author), Peter Post (Author)
4.4 4.4 out of 5 stars 50 ratings
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Who says nice guys finish last? Fully revised and updated for today’s times, Emily Post’s The Etiquette Advantage in Business will show you how to meet the challenges of the business world with the kind of self-confidence and poise that will propel you to the top.

Peggy Post and Peter Post show you how to use personal skills to manage workers more effectively, make longer lasting contacts, win clients and close deals-everything you need to know to get ahead in your career. Scores of new topics are addressed for the first time in this completely revised and updated edition.

The Etiquette Advantage in Business, Second Edition includes practical advice on everything from writing persuasive business memos, letters, and e-mails to choosing the appropriate dress for both casual and formal offices; from planning and leading productive meetings to getting results at trade shows and conventions; from conducting a successful job search to guidelines for business entertaining, from the company picnic to formal dinner parties—and much more, including a detailed primer on the social customs you need to know when doing business abroad.

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Previous page
  1. Part of series
    EMILY POST'S ETIQUETTE (THUMB INDEXED)
  2. Print length
    384 pages
  3. Language
    English
  4. Publisher
    William Morrow
  5. Publication date
    May 3, 2005
  6. Dimensions
    7.38 x 1.21 x 9.12 inches
  7. ISBN-10
    0060760028
  8. ISBN-13
    978-0060760021
  9. See all details
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Editorial Reviews

From Publishers Weekly

Could a better understanding of etiquette have prevented the Enron scandal? Well, lying to shareholders never constituted good manners in anyone's book, nor good business sense, so perhaps. Drawing such lines is what the Posts attempt in the early chapters of this updated version of their business etiquette book, where they equate good ethics with good business. But really, is the slope between saying that the boss is in a meeting (when he's not) and distorting P&L statements actually that slippery? In trying to suggest that it is, the early chapters of this book provide little helpful guidance on actionable business conduct and come dangerously close to mimicking an employee handbook. Once the authors leave behind the discussion of ethics, cubicle etiquette and general office building conduct-please, no singing to your iPod in the elevator-one finds the content one expects from the Posts, like a mini-course in wine selection, pointers on making small talk with anyone, tips for trouble-free business travel and modern-day rules for handshaking. (FYI, it's no longer gender-specific, and women should always extend a hand, even if wearing glamorous evening gloves.) Ultimately, such social tips are more useful than the Posts' advice to tell your boss that lying about his whereabouts makes you uncomfortable. The authors also include substantial content on conducting a well-mannered job search.
Copyright © Reed Business Information, a division of Reed Elsevier Inc. All rights reserved.

From the Back Cover

As today's workplace becomes increasingly more competitive, knowing how to behave can make the difference between getting ahead and getting left behind. In The Etiquette Advantage in Business, 2nd Edition, etiquette authorities Peggy Post and Peter Post provide you with the all-important tools for building solid, productive relationships with your business associates -- relationships that will help propel you and your company straight to the top.

In this completely revised and updated edition, which includes three new chapters on ethics, table manners, and electronic communication, the Posts show you how to handle both everyday and unusual situations that are essential to professional and personal success -- from resolving business conflicts with ease and grace to getting along with your boss and coworkers; from making long-lasting contacts to winning clients and closing deals. They also offer up-to-date guidance on pressing issues such as harassment in the workplace, worker privacy, e-mail dos and don'ts, and knowing how and when to shoulder blame.

Written for business workers of all types and backgrounds, The Etiquette Advantage in Business remains the definitive resource for timeless advice on business entertaining, written communication, dressing appropriately for any business occasion, conventions and trade shows, job searches and interviews, gift-giving, and overseas travel.

No matter the situation in which you find yourself, the Posts will give you the confidence to meet the challenges of the work world with confidence and poise -- because today, more than ever, good manners mean good business.

Product details

  • Publisher ‏ : ‎ William Morrow; 2nd edition (May 3, 2005)
  • Language ‏ : ‎ English
  • Hardcover ‏ : ‎ 384 pages
  • ISBN-10 ‏ : ‎ 0060760028
  • ISBN-13 ‏ : ‎ 978-0060760021
  • Item Weight ‏ : ‎ 1.98 pounds
  • Dimensions ‏ : ‎ 7.38 x 1.21 x 9.12 inches
  • Customer Reviews:
    4.4 4.4 out of 5 stars 50 ratings

Customer reviews

4.4 out of 5 stars
4.4 out of 5
50 global ratings

Top reviews from the United States

Westugirl
5.0 out of 5 stars EMILY POST IS ALWAYS RIGHT!!!
Reviewed in the United States on December 8, 2016
Verified Purchase
AGAIN ANYTHING EMILY POST IS A MUST HAVE!!! SO HAPPY TO SEE HER CHILDREN ARE FOLLOWING IN HER FOOTSTEPS!! LOVE EMILY POST!!!!
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Christina
5.0 out of 5 stars Good book
Reviewed in the United States on July 21, 2015
Verified Purchase
I ordered this book for a course I took at ECU. The book helped me ace the course, so it did it's job!
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Alan Espinosa
5.0 out of 5 stars Five Stars
Reviewed in the United States on March 1, 2015
Verified Purchase
Provides a clear and concise summary of how successful people are expected to behave in a variety of settings.
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Mikki Cartwright
4.0 out of 5 stars The Etiquette Advantage in Business-Second Edition
Reviewed in the United States on February 7, 2011
Verified Purchase
This book touches on all phases of office etiquette needed in this day and age. It contains contemporary choices for use in
any type of setting. The information is presented in such a way that the entire book does not have to be read. The information is timely and is updated to fit the modern office. Not only does it give tips for personal interaction, it also addresses the job applicant, resumes, travel, trade shows, cultural differences, gifts, and other common office situations. No matter the size or set up of the office, this book is a wise choice for those who stirve for success and civility in the workplace.
One person found this helpful
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Trina C Morgan
5.0 out of 5 stars Five Stars
Reviewed in the United States on October 18, 2016
Verified Purchase
I found the book very insightful.
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maquetas romero
1.0 out of 5 stars Extremely superficial
Reviewed in the United States on February 26, 2012
Verified Purchase
Extremely superficial. Nothing anyone mediumly cultivated would not know at a young age. Minimum info on international etiquette. Highly overated, in my opinion.
One person found this helpful
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Debra Cliburn
5.0 out of 5 stars Five Stars
Reviewed in the United States on October 27, 2014
Verified Purchase
Highly recommend this book to anyone in the Business world.
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Top reviews from other countries

Luis Vidal
5.0 out of 5 stars Great advice in etiquette for business
Reviewed in Mexico on August 12, 2018
Verified Purchase
Great advice and a lot of advice. Really the bible of etiquette for business. A must read. Buy and enjoy it.
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Berry
5.0 out of 5 stars learnt something I weren't aware of.
Reviewed in India on April 21, 2017
Verified Purchase
Book is written by the epitome of manners and so has zero cons. The book is not a rule book but teaches the polite behaviour one should learn which is sensible than to follow a set of rules blindly. It's perfect for non-english-speaking people who need to mingle with people from other countries or simply higher society.

quality: hard cover, paper quality is smooth, font size is bigger than usual (probably 14).
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